Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Bennett

San Diego

Summary

Dedicated professional with a background in customer service and hospitality, combining strong interpersonal skills with a foundation in psychology to understand and support diverse client needs. Skilled in conflict resolution, communication, and creating positive guest experiences, with a proven ability to stay calm under pressure and build strong relationships in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Pitching and Sports Psychology Instructor

PowerhouseMechanics
06.2022 - Current

Conduct Pitching Lessons: Provide individualized instruction on pitching techniques, focusing on mechanics, accuracy, and speed.

Develop Training Programs: Create tailored training regimens to enhance student performance and address specific skill areas.

Assess And Monitor Player Skills: Evaluate students' pitching abilities and provide constructive feedback for improvement.

Counseling and Support: Experience providing emotional support and counseling to athletes, fostering mental well-being.

Mental Skills Training: Expertise in teaching visualization, self-talk, and relaxation techniques to enhance performance.

Goal-Setting Strategies: helping athletes set realistic and achievable goals to improve focus and performance not only for themselves, but their team and teammates


Server

Mavericks Beach Club
06.2023 - 06.2024
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server/Shift Supervisor

Parkside Taphouse
01.2019 - 06.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Served food and beverages promptly with focused attention to customer needs.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Education

Psychology

California State University, Chico
Chico, CA
01-2022

Associate of Arts - Psychology

Butte College
Oroville, CA
12-2019

Skills

  • Time management
  • Problem-solving abilities
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Adaptability and flexibility
  • Team building
  • Professionalism

Timeline

Server

Mavericks Beach Club
06.2023 - 06.2024

Pitching and Sports Psychology Instructor

PowerhouseMechanics
06.2022 - Current

Server/Shift Supervisor

Parkside Taphouse
01.2019 - 06.2022

Psychology

California State University, Chico

Associate of Arts - Psychology

Butte College