Dedicated to enhancing the lives of others through compassion, understanding and perseverance.
Overview
20
20
years of professional experience
Work History
Off Road Service Writer
Toycrawlers LLC
07.2019 - Current
Advise customers through their builds (lift, wheels, tires and accessories).
Answering multiple phone calls, emails, and deliveries while addressing customers in the showroom.
Advise customer on any updates or changes that occur at time of service.
Communicate and coordinate with technicians of updates on vehicles.
Order parts from dealers and take payments.
Put parts away when parts were delivered and updating customer paper work with corresponding part.
Clean showroom
Quick books oriented
Connecting with other off road companies, setting up accounts for orders and Promotional education.
Filing customer paper work for Business records
Addressed any customer concerns with patience,logic, understanding, while talking through a solution.
Writing and publishing, through ToyCrawlers website, educational excerpts on trails, taking pictures and educating on environmental conditions, off road equipment, service and maintenance of vehicles for certain objectives, lift kits, wheels, tires and accessories.
Addressed any customer concerns with patience,logic, understanding, while talking through a solution.
Cleaning Business/Owner
Blue Sage Cleaning
05.2016 - 05.2017
Independent contractor
Move in and move out cleans, deep cleans, vacation rental cleans.
Make notes of conditions of property to relay back to property management company.
Highly organized, efficient and honest.
Managed bills, taxes and state standing.
Communicate and coordinate with Contractor.
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
House Keeping
Ski Colorado Vacation Rentals
11.2015 - 04.2016
Followed work check list of each property closely.
3-5 Houses, condos or apartments a day.
Maintained a safe and comfortable home environment for patients through diligent housekeeping tasks.
Collaborated with housekeeping staff to ensure rooms were ready for incoming guests on time.
Streamlined housekeeping processes for increased efficiency, resulting in quicker room turnover times.
Collaborated with housekeeping staff to promptly address any linen shortages or quality issues.
Enhanced guest experience by replenishing amenities promptly as part of daily housekeeping duties.
Snowboard Instructor
Eldora Mountain Resort
11.2005 - 11.2009
Monitor students' performance to make suggestions for improvement and to ensure that to satisfy course standards, training requirements, and objectives
SOS outreach
Instruct and monitor students in the use and care of equipment and materials to prevent injury and damage.
Adapt teaching methods and instructional materials to meet students' varying needs and interests.
Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
Prepare students for further development by encouraging them to explore learning opportunities and to persevere with challenging tasks.
Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
Organize and supervise games and other recreational activities to promote physical, mental, and social development.
AASI(American Association of Snowboard Instruction) level 1.
Spa Concierge
St. Julien Hotel and Spa
03.2005 - 11.2005
Accommodated guests’ requests for food and beverage.
Greeted and welcomed all hotel guests.
Escorted guests to their assigned rooms, including transporting their luggage.
Collaborated with maintenance and housekeeping to keep the spa and pool area properly functioning.
Resolved service-related problems in a timely manner.
Leaned locker room and lockers
Made sure everything was properly stocked and spotless
Took care of laundry that needed to be sent down to the laundry room. As well as collected new robes and towels for the locker rooms.
Took care of ay guess related and special request items and needs.
Provided guests with tour of spa, swimming pool to explain benefits of services.