Summary
Overview
Work History
Languages
Timeline
Generic

Rachel Bergen

Benicia,CA

Summary

Innovative Nanny with 20yrs years of hands-on experience providing in-home childcare. Friendly and energetic individual skillful in organizing and conducting age-appropriate activities and providing stimulating learning environment. Focused on maintaining great sense of humor and positive demeanor. Motivated teaching art language arts and nature brings unique understanding of childhood needs and care to in-home environment. Handles diverse child and household priorities by applying strong organizational and multitasking abilities. Highly responsible and diligent with strong communication skills. Motivated using animals with learning disabilities or have suffer trauma brings unique understanding of childhood needs and care to in-home environment. Handles diverse child and household priorities by applying strong organizational and multitasking abilities. Highly responsible and diligent with strong communication skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

Childcare/Infant Caregiver

Private Care
Benicia, CA
01.2006 - Current

Assisted parents in establishing and maintaining routines for the infant, including feeding, bathing, and bedtime.

  • Provided stimulating activities to encourage physical, social, emotional and cognitive development.
  • Monitored the infant's daily activities such as eating, sleeping patterns, hygiene habits.
  • Changed diapers regularly and provided proper diapering techniques to ensure safety of the infant.
  • Sanitized toys and equipment used by the infant on a regular basis using appropriate cleaning products.
  • Attended parent-teacher meetings at daycare centers if required by parents.
  • Provided transportation services when needed for doctor appointments or other errands related to the child's care.
  • Maintained a safe environment by following all safety protocols set by parents or guardians.
  • Read books to the infant on a regular basis to promote literacy skills.
  • Kept records of all activities related to the infant's care such as feedings, sleep times.
  • Organized play dates with other children to help promote social interaction.
  • Prepared meals and snacks according to instructions from parents.
  • Planned age-appropriate activities for indoor and outdoor play time.
  • Took infants out for walks in strollers or carriages while observing safety guidelines.
  • Helped infants develop motor skills through various activities like crawling, walking.
  • Accompanied infants on outings such as visits to parks or playgrounds.
  • Responded quickly and appropriately in emergency situations involving the infant.
  • Met with pediatricians periodically for checkups and vaccinations.
  • Ensured that all necessary supplies were available at all times including diapers, wipes.
  • Tended to children's general needs while providing supervision for safety in day-to-day activities.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Regulated children's schedules to balance rest, learning and play.
  • Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
  • Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Interacted positively with children to promote mental and emotional development.
  • Provided safe transportation to and from activities and events.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Participated in hands-on learning activities with children incorporating art.
  • Assisted children with completing homework and special assignments to improve academic performance.
  • Helped children discover enrichment activities to inspire imagination and creativity.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Observed children during snack time to prevent choking.
  • Posted parents' contact information and first responder phone numbers in case of emergency situations.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Helped prepare and serve nutritionally balanced meals and snacks for children.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Ensured physical and social well-being of each child.
  • Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
  • Led hands-on activities consistent with child's interests and skills.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Incorporated music and art activities to encourage creativity and expression.
  • Met and communicated regularly with parents to discuss children's activities and development.
  • Taught reading, arts and crafts and lap play to encourage intellectual development.
  • Administered medication and minor first aid to sick and injured children.
  • Provided direct-care services for children of varying ages.
  • Engaged in after-school activities by assisting with sports practice and homework assignments.
  • Took children to and from school and extra-curricular activities.
  • Transported children to schools, social outings and medical appointments.
  • Tutored children in multiple school subjects to boost educational performance.
  • Assigned age-appropriate chores to encourage self-confidence and responsibility.
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
  • Collaborated with parents to develop and implement discipline programs to promote desirable child behavior.
  • Traveled with family to help with vacation activities and childcare.
  • Provided infant care and supervision, including feeding, diapering, dressing, playing and comforting.
  • Organized activities such as games, music and reading to stimulate development of infants.
  • Assisted in maintaining a safe environment for the children by following all safety regulations.
  • Developed daily routines for naps and meals that were appropriate for each individual child's needs.
  • Performed light housekeeping duties related to childcare such as laundry, cleaning toys and sterilizing bottles.
  • Observed infants' physical condition and documented changes in behavior or health status.
  • Read books aloud to children and taught them simple painting, drawing, handicrafts and songs.
  • Maintained records of infants' daily activities and health information provided by parents or guardians.
  • Monitored eating habits of infants to ensure proper nutrition according to their age group.
  • Responded immediately to any signs of distress or other unusual behaviors exhibited by infants.
  • Encouraged language development skills through conversations with toddlers using simple words and phrases.
  • Participated in parent-teacher conferences regarding progress of the infant's development.
  • Cared for multiple infants at once while providing individual attention when needed.
  • Changed diapers regularly throughout the day while also providing comfort during diaper changes.
  • Prepared formula bottles according to instructions on labels or per doctor's orders.
  • Provided assistance with weaning from bottle-feeding to cup drinking as well as transitioning from purees to solid food items.
  • Supported active playtime both indoors and outdoors by setting up play areas with age-appropriate toys.
  • Awareness of developmental milestones in order to identify any delays or concerns about an infant's growth.
  • Attended professional training sessions on early childhood education topics such as nutrition, first aid.
  • Cooperated with other staff members when organizing special events such as birthday parties for the children.
  • Carried out additional tasks assigned by supervisor including grocery shopping for supplies needed for infant care.
  • Observed and monitored children's play activities.
  • Maintained safe play environment.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Maintained organized and clean classroom and play areas.
  • Organized and stored toys and materials to maintain order in activity areas.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Sanitized toys and play equipment.
  • Dressed children and changed diapers.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Instructed children in eating, resting and restroom habits.
  • Provided nurturing and appropriate environment for children ranging in age from 2week t !5 years.
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Updated detailed records for each child with information such as daily observations, meals served and medications administered.
  • Cared for children in institutional settings.
  • Identified signs of emotional or developmental problems in children to alert parents or guardians.

Horse Training

Multiple Ranches and Private Owners
N/A, CA
01.2005 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Recognized by management for providing exceptional customer service.
  • Maintained schedule of class assignments to meet deadlines.
  • Delivered products to customer locations on time.
  • Achieved cost-savings by developing functional solutions to problems.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

Dog Training/ Animal Fostering

N/A
Bay Area, CA
01.1998 - Current
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Gathered data for market research projects and analyzed findings to make recommendations.
  • Collaborated with team members to create a comprehensive social media strategy.
  • Compiled weekly reports on customer feedback and satisfaction ratings.
  • Conducted interviews with customers to gain insights into their experiences.
  • Created content for website pages, blog posts, and other online platforms.
  • Developed presentations and organized events to promote products or services.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.
  • Proofread documents before submitting them for review.
  • Contributed ideas during brainstorming sessions to generate creative solutions.
  • Tested software applications prior to release and identified issues requiring resolution.
  • Researched industry trends and competitor strategies to inform decision making.
  • Analyzed financial statements to identify areas of improvement in business operations.
  • Prepared invoices, purchase orders, and expense reports according to company policies.
  • Managed customer inquiries through phone calls, emails, or other forms of communication.
  • Performed quality checks on products prior to shipment or delivery.
  • Organized information from multiple sources into accessible formats for easy retrieval.
  • Supported senior staff members in the completion of complex projects within deadlines.
  • Provided training sessions for new employees on company procedures and protocols.
  • Attended conferences and trade shows related to the organization's field of expertise.
  • Maintained accurate records of all activities performed throughout internship period.
  • Worked with team members to promote great customer service and pleasant work environment.
  • Attended and participated in meetings and brainstorming sessions with team members.
  • Supported various program activities, assisting with administrative tasks.
  • Assisted in routine research, investigations and special projects to support work of assigned department.
  • Maintained accurate records and files pertaining to departmental areas of responsibility.
  • Assisted with event planning, support and execution of virtual and in-person engagements.
  • Created status reports on operational activities.
  • Wrote procedures, reports and technical documents in easy-to-understand terminology.
  • Created content for social media platforms to engage and connect with target audiences.
  • Handled incoming and outgoing supplies and packages and routed to appropriate personnel.
  • Developed and monitored social media content to create engagement and followers.
  • Collaborated with and maintained positive rapport with stakeholders, building strong relationships.
  • Tracked social media content and delivered results to appropriate stakeholders.
  • Helped maintain applicant tracking systems and recruiting metrics.
  • Collaborated with stakeholders in creating marketing and branding materials.
  • Maintained positive working relationship with fellow staff and management.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies to take advantage of new opportunities.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Analyzed key performance indicators to identify effective strategies.
  • Worked closely with human resources to support employee management and organizational planning.
  • Organized client meetings to provide project updates.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Assessed company operations for compliance with safety standards.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Analyzed company's expenditures and developed financial models.
  • Audited company's legal documents to verify compliant policies and procedures.

Languages

English
Professional
Latin
Native/ Bilingual
Tsalagi
Full Professional
French
Elementary
German
Elementary
Tribal African
Limited

Timeline

Childcare/Infant Caregiver

Private Care
01.2006 - Current

Horse Training

Multiple Ranches and Private Owners
01.2005 - Current

Dog Training/ Animal Fostering

N/A
01.1998 - Current
Rachel Bergen