Rachel Bernau
Coquille
Summary
Dedicated EMT with experience at Bay Cities Ambulance and Myrtle PointFire and Rescue, excelling in patient transport and emergency response. Skilled in vital sign assessment and CPR, I ensure safety and comfort for patients while maintaining a professional demeanor. Recognized for improving transport efficiency and fostering positive interactions, I thrive under pressure and adapt swiftly to changing situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Wheelchair Driver/ EMT
Bay Cities Ambulance
Coos Bay
10.2024 - Current
- Transported patients safely to and from appointments using wheelchair transport equipment.
- Assisted individuals with mobility challenges, ensuring comfort and security during transit.
- Communicated effectively with healthcare staff to coordinate patient logistics and schedules.
- Maintained cleanliness and functionality of transport vehicles, adhering to safety standards.
- Adapted quickly to changing schedules and urgent transportation needs, providing timely service.
- Collaborated with team members to improve patient transfer processes and enhance efficiency.
- Facilitated wheelchair securement in the vehicle using appropriate equipment and techniques for optimal safety during transit.
- Enhanced passenger comfort by maintaining a clean and well-organized vehicle, ensuring a positive travel experience.
- Communicated proactively with passengers regarding any unexpected delays or changes in plans, maintaining a high level of professionalism throughout every interaction.
- Improved fuel efficiency through attentive driving habits and regular vehicle maintenance checks.
- Monitored vehicle inventory levels, such as wheelchair securement straps or first aid supplies, to guarantee availability and preparedness for each trip.
- Promoted a positive atmosphere by engaging in friendly conversation with passengers while respecting their privacy when desired.
- Utilized GPS devices or mapping apps to select the most efficient route possible, reducing travel time and increasing overall productivity.
- Ensured compliance with all relevant local, state, and federal transportation regulations while operating wheelchair-equipped vehicles daily.
- Increased safety measures by conducting pre-trip inspections and addressing any potential hazards or maintenance issues.
- Assisted passengers in navigating building entrances upon arrival at their destination when needed to ensure an accessible path was available safely.
- Assisted passengers with boarding and disembarking, providing exceptional customer service and support.
- Collaborated with dispatchers for smooth pick-up and drop-off coordination, optimizing overall transportation efficiency.
- Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
Department of Human Services
North Bend, OR
04.2021 - Current
Education
No Degree - Physical Sciences
Southern Utah University
Cedar City, UTEMT
SWOCC
Coos Bay, OR06.2023
Skills
- Basic life support
- Vital sign assessment
- Critical decision-making skills
- Patient assessments
- Vital signs monitoring
- Emergency vehicle operation
- CPR and first aid
- Patient transport
- Pre-hospital care
- Bleeding control
- Safe driving
- Emergency patient triage
- Ambulance driving
- Supply restocking
- Medication administration
- Accident response
- Medical recordkeeping
- Cardiac monitoring
- EMR / EHR
- Vehicle maintenance
- Compassion and empathy
- Calm under pressure
- Infection control
- Medical terminology
- Physical stamina
- Emergency response
- Oxygen administration
- Field patient assessments
- Scene assessments
- Treatment delivery
- Medical volunteer
- Reporting and documentation
- Certified in CPR/AED
- Basic trauma life support
- Attention to detail
- Patient immobilization
- Emergency vehicle driving
- Dispatcher communication
- Medical equipment maintenance
- Ambulance decontamination
Accomplishments
I am a volunteer Firefighter at 2 local fire stations. I'm a member of CERT, MRC and SAR. Also a certified Scuba diver.
Certification
Numerous FEMA certifications. Also CPR, Stop the Bleed.
Timeline
Wheelchair Driver/ EMT
Bay Cities Ambulance
10.2024 - Current
Department of Human Services
04.2021 - Current
No Degree - Physical Sciences
Southern Utah University
EMT
SWOCC