Management professional seeking talent acquisition role. Expert with robust experience in sourcing, recruiting, and onboarding top talent. Strong focus on team collaboration, ensuring seamless adaptation to evolving needs, and driving successful outcomes. Skilled in strategic planning, candidate assessment, and relationship management, with a reputation for reliability and integrity.
Overview
14
14
years of professional experience
Work History
AmeriCorps Program Manager
Northern Kentucky University
11.2021 - Current
Led hiring, onboarding, orientation and training of new hires to fulfill business requirements.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Facilitated workshops and conducted one-on-one training to educate team members.
Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Identified program obstacles and communicated possible impacts to team.
Managed multiple strategic projects with numerous sub-projects or workstreams.
Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
Met with project stakeholders on regular basis to assess progress and make adjustments.
Operations Manager
Lowe's Home Improvement
08.2018 - 11.2021
Led hiring, onboarding and training of new hires to fulfill business requirements.
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Developed and maintained relationships with external vendors and suppliers.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Analyzed and reported on key performance metrics to senior management.
Store Manager
Tractor Supply Company
03.2011 - 08.2018
Recruitment, hiring, training and mentoring new staff members.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Education
Bachelor of Arts - Education
Western Governors University
Salt Lake City, UT
12-2025
Skills
Recruitment
Job Posting Optimization
Candidate Screening and Sourcing
Applicant Tracking Systems
Pipeline Maintenance
Salary and benefits negotiations
Onboarding Processes
Staff Training and Development
Strong verbal and written communication
Data-driven decision-making
Complex Problem-Solving
Accomplishments
Used Microsoft Excel to develop tracking spreadsheets for measuring success and compliance.
Documented and resolved non-compliance and recruitment issues which led to improvements toward excellence.
Collaborated with management team and other staff to development programming guidelines and processes.
Timeline
AmeriCorps Program Manager
Northern Kentucky University
11.2021 - Current
Operations Manager
Lowe's Home Improvement
08.2018 - 11.2021
Store Manager
Tractor Supply Company
03.2011 - 08.2018
Bachelor of Arts - Education
Western Governors University
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