Summary
Overview
Work History
Education
Skills
Certification
Timeline
Certificate, Aerospace Project Management Certificate Program, California Institute of Technology
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Rachel Bianco

Long Beach,CA

Summary

Results-driven Field Operations Representative supporting production continuity through effective supplier management, shortage mitigation, and cross-functional collaboration. Experienced in providing boots-on-the-ground support to prioritize and expedite critical parts and resolve supply chain constraints. Skilled in building and maintaining strong supplier and stakeholder relationships, facilitating clear communication across operations, and driving process efficiency in fast-paced manufacturing environments. Recognized for proactive problem-solving, adaptability, and commitment to operational excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Global Fields Operations Representative

THE BOEING COMPANY
10.2022 - Current
  • Streamlined operations by coordinating cross-functional team communications and project timelines including emergent supplier recoveries and daily on-site presence to support customer requirements and Program schedules.
  • Implemented process improvements that enhanced workflow efficiency and reduced operational delays including daily reports to key stakeholders on supplier LOB, progress metrics, and organizational developments.
  • Liaison between programs and supplier to provide critical information to reduce upcoming production line shortages, prioritization, and collaboration between stakeholders.
  • Analyzed operational data to identify trends, ensuring compliance with industry standards and regulations.
  • Strengthened employee performance by identifying and attending key trainings to promote professional growth.
  • Volunteered to mentor new GFO employees; providing guidance and fostering a supportive learning environment.

Procurement Agent

The Boeing Company
07.2018 - Current
  • Four years + supporting government repairs & consumable contracts on the C-17 program.
  • C-17 Mission Incapable Awaiting Parts (MICAP) Spares Buyer, supporting 24/7/365 days a year. Emergent Environment requirements by procuring consumables & various commodities.
  • Developed Supplier Management and Engineering SharePoint tool, a new process to enhance and streamline communication/requests between Supplier Management and Engineering in order to fulfill procurement documentation requirements. Submitted for 2019 LEAN project with an approved $114,000 Cost Savings to C-17 Program. Current process utilized for entire C-17 program for all Engineering and Supplier Management Requests.
  • Currently manage large volume of contracts: small & large businesses, low dollar procurements to multimillion-dollar contracts, including evaluation of supplier proposals, negotiations, and delivery of services/parts to desired domestic and foreign locations.
  • Execute proposals for competition and single source RFP’s, conduct Market Research and negotiate fair pricing, terms and conditions. Award contracts by Best Value determination. Enforce conditions of contracts to drive accountability including cost, on time delivery, and quality products to meet Customer requirements.
  • Monitors Customer requirements, government regulations, DFAR, and company policies and procedures internally as well as with the Customer and Supply Base.
  • Three years + mentoring new hires: Conduct daily group trainings on processes/procedures, Negotiation strategies to establish fair pricing/terms and conditions, Effectively manage high volume supplier assignments, Successfully prioritize daily tasks and projects; Emphasis on strong engagement, thorough communication including follow up and rapport building.

Operations Manager & Project Coordinator

Dixie James
02.2017 - 06.2018
  • Managed fulfillment of merchandise, inventory and customized client orders; Supervised purchasing of products sold in store; Direct point of contact for wholesale accounts, vendors, and design clients
  • Processed receivables for services rendered and payables to vendors via QuickBooks online system; Liaise with clients to provide estimates and invoicing for design orders
  • Maintained client files, design documentation, purchasing and budget expenses; Managed purchasing of required appliances, fixtures, décor, furniture, and finalized finishes; Coordinated with vendors and trade professionals for all projects

Education

Bachelor of Arts - Collaborative Health And Human Services

California State University, Monterey Bay
Monterey, CA
12.2012

Skills

  • Workload prioritization
  • Operational efficiency
  • Cross-functional communication
  • Teamwork and collaboration
  • Task prioritization

  • Relationship building and management
  • Regulatory compliance
  • Problem-solving abilities and aptitude
  • Organizational skills
  • Risk assessment

Certification

  • April 2019 - Certificate, Aerospace Project Management Certificate Program, California Institute of Technology, Long Beach, CA
  • March 2019 - Attendee, Annual International Women in Aviation Conference, WAI Member, Long Beach, CA
  • November 2018 - Volunteer on Nomination Panel, Recognition Ceremony, Amelia Earhart Association

Timeline

Global Fields Operations Representative

THE BOEING COMPANY
10.2022 - Current

Procurement Agent

The Boeing Company
07.2018 - Current

Operations Manager & Project Coordinator

Dixie James
02.2017 - 06.2018

Bachelor of Arts - Collaborative Health And Human Services

California State University, Monterey Bay

Certificate, Aerospace Project Management Certificate Program, California Institute of Technology

Completed 2019

Rachel Bianco