Rachel Biko
Carbondale,PA
Summary
Correctional Officer offers 8.5 years of experience in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Well rounded in the correctional field with a firm understanding of the inter workings of an institution and its needs.
Overview
9
9
years of professional experience
Work History
Correctional Officer 1
SCI Dallas
2023.11 - Current
- Maintained inmate safety through monitoring of behavior and intervention during conflicts.
- Reduced instances of contraband by searching inmates, cells, and common areas.
- Collaborated with peers to maintain a secure environment for staff, visitors, and inmates.
- Improved communication between peers by participating in daily briefings and sharing critical information about inmate activities.
- Assisted in the training of new correctional officers.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Conducted efficient inmate transfers while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with guidelines and maintain facility security.
- Prevented escapes by inspecting perimeters, doors, windows, gates, fences, tunnels, other access points throughout the prison.
- Contributed to a positive work culture among peers by utilizing effective communication skills both verbally and in writing.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Searched building and grounds, living quarters, and work areas for contraband.
- Made rounds at specified intervals and conducted head counts.
- Transported inmates to and from court hearings, medical appointments and other transports.
Correctional Officer 1
SCI Waymart
2015.11 - 2023.11
- ION Scan certified for Visitor and staff use.
- Visiting tracking access for visitor check in.
- Video visit system access.
- Sally port experience. Searching vehicles, PV, Outside vendors, contract workers, outside work details. Checking in visitors. Bringing in transports, checking gate clearances, operating heart beat monitor on vehicles.
- Control experience. CCTV monitoring, key and equipment control. Charging all necessary equipment. Downloading files as needed for the shift commander. Conduct inventories routinely during the shift.
- Securus telephone access for inmate phone monitoring.
- Commissary experience 2021. During Covid both staff retired. I stepped up and assisted the facility filling in as the commissary clerk. A huge undertaking during Covid.
- Mail room experience 2017. Checking mail for contraband prior to the mail entering the facility.
- Experience in a mental health setting Forensic Treatment Center. Stability code D, court committed inmates. Participating in daily activities in a therapeutic setting.
- Successfully ran an outside clearance housing unit inside the secured perimeter during COVID. Maintained accountability and was always reliable.
- Maintained inmate safety through monitoring of behavior and intervention during conflicts.
- Reduced instances of contraband by searching inmates, cells, and common areas.
- Collaborated with peers to maintain a secure environment for staff, visitors, and inmates.
- Improved communication between peers by participating in daily briefings and sharing critical information about inmate activities.
- Assisted in the training of new correctional officers.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Conducted efficient inmate transfers while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with guidelines and maintain facility security.
- Prevented escapes by inspecting perimeters, doors, windows, gates, fences, tunnels, other access points throughout the prison.
- Contributed to a positive work culture among peers by utilizing effective communication skills both verbally and in writing.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Searched building and grounds, living quarters, and work areas for contraband.
- Made rounds at specified intervals and conducted head counts.
- Transported inmates to and from court hearings, medical appointments and other transports.
Education
High School Diploma -
Kittatinny Regional High School
Newton, NJ06.2007
Skills
- ION Scan certified
- CCTV Monitoring
- Sercus access
- Video visit access
- Visitor access
- Facility Security
- Prisoner Transport
- Inmate monitoring
- Visitation guidelines understanding
- First Aid Training
- Mental health awareness
- Inmate Transport
- Multitasking
- Problem-solving aptitude
- Interpersonal Communication
Timeline
Correctional Officer 1
SCI Dallas
2023.11 - Current
Correctional Officer 1
SCI Waymart
2015.11 - 2023.11
High School Diploma -
Kittatinny Regional High School
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