Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Biko

Carbondale,PA

Summary

Correctional Officer offers 9 years of experience in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Well rounded in the correctional field with a firm understanding of the inter workings of an institution and its needs.

Overview

9
9
years of professional experience

Work History

Correctional Officer 1

SCI Dallas
11.2023 - Current


  • Maintained inmate safety through monitoring of behavior and intervention during conflicts.
  • Reduced instances of contraband by searching inmates, cells, and common areas.
  • Collaborated with peers to maintain a secure environment for staff, visitors, and inmates.
  • Improved communication between peers by participating in daily briefings and sharing critical information about inmate activities.
  • Assisted in the training of new correctional officers.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Conducted efficient inmate transfers while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with guidelines and maintain facility security.
  • Prevented escapes by inspecting perimeters, doors, windows, gates, fences, tunnels, other access points throughout the prison.
  • Contributed to a positive work culture among peers by utilizing effective communication skills both verbally and in writing.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Prepared reports to document incidents and violations.
  • Searched building and grounds, living quarters, and work areas for contraband.
  • Made rounds at specified intervals and conducted head counts.
  • Transported inmates to and from court hearings, medical appointments and other transports.

Correctional Officer 1

SCI Waymart
11.2015 - 11.2023


  • ION Scan certified for Visitor and staff use.
  • Visiting tracking access for visitor check in.
  • Video visit system access.
  • Sally port experience. Searching vehicles, PV, Outside vendors, contract workers, outside work details. Checking in visitors. Bringing in transports, checking gate clearances, operating heart beat monitor on vehicles.
  • Control experience. CCTV monitoring, key and equipment control. Charging all necessary equipment. Downloading files as needed for the shift commander. Conduct inventories routinely during the shift.
  • Securus telephone access for inmate phone monitoring.
  • Commissary experience 2021. During Covid both staff retired. I stepped up and assisted the facility filling in as the commissary clerk. A huge undertaking during Covid.
  • Mail room experience 2017. Checking mail for contraband prior to the mail entering the facility.
  • Experience in a mental health setting Forensic Treatment Center. Stability code D, court committed inmates. Participating in daily activities in a therapeutic setting.
  • Successfully ran an outside clearance housing unit inside the secured perimeter during COVID. Maintained accountability and was always reliable.
  • Maintained inmate safety through monitoring of behavior and intervention during conflicts.
  • Reduced instances of contraband by searching inmates, cells, and common areas.
  • Collaborated with peers to maintain a secure environment for staff, visitors, and inmates.
  • Improved communication between peers by participating in daily briefings and sharing critical information about inmate activities.
  • Assisted in the training of new correctional officers.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Conducted efficient inmate transfers while maintaining order and control throughout the process.
  • Monitored visitation sessions to ensure compliance with guidelines and maintain facility security.
  • Prevented escapes by inspecting perimeters, doors, windows, gates, fences, tunnels, other access points throughout the prison.
  • Contributed to a positive work culture among peers by utilizing effective communication skills both verbally and in writing.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Prepared reports to document incidents and violations.
  • Searched building and grounds, living quarters, and work areas for contraband.
  • Made rounds at specified intervals and conducted head counts.
  • Transported inmates to and from court hearings, medical appointments and other transports.

Education

High School Diploma -

Kittatinny Regional High School
Newton, NJ
06.2007

Skills

  • ION Scan certified
  • CCTV Monitoring
  • Sercus access
  • Video visit access
  • Visitor access
  • Facility Security
  • Prisoner Transport
  • Inmate monitoring
  • Visitation guidelines understanding
  • First Aid Training
  • Mental health awareness
  • Inmate Transport
  • Multitasking
  • Problem-solving aptitude
  • Interpersonal Communication
  • Emergency response
  • Conflict resolution skills
  • Inmate supervision
  • Correctional facility procedures
  • Policy enforcement
  • and security enforcement
  • Search and seizure procedures
  • Observation
  • Surveillance
  • Firearm operations trained
  • Mentorship

  • First aid and CPR certified

Timeline

Correctional Officer 1

SCI Dallas
11.2023 - Current

Correctional Officer 1

SCI Waymart
11.2015 - 11.2023

High School Diploma -

Kittatinny Regional High School

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Rachel Biko