RACHEL BIRBAN
Langhorne,PA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Lead Admissions Coordinator
Banyan Treatment Center
01.2021 - Current
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
- Trained New Hires
Admissions Counselor
Livengrin
01.2018 - 01.2021
- Completed assessments and provided treatment recommendations based on meeting criteria and obtained authorization from insurance companies while maintaining HIPAA compliance
Behavioral Staff Technician
Pyramid Healthcare
08.2017 - 03.2018
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
Special Operations Intern
Amtrak Police Department
01.2015 - 08.2017
- Maintained Police Department employee files, ensured employee compliance with state and federal training regulations, maintained monthly fleet reports, completed vendor invoice payments
Education
Master of Science -
Saint Joseph's University
Philadelphia, PA01.2024
Bachelor of Arts -
Temple University
Philadelphia, PA01.2017
Skills
- Hardworking
- Strong Organization
- Client Relations
- Proficient in Microsoft Office
- Excellent communication
- Time management
- Case Management
- Team Leadership
Personal Information
Title: Admissions Counselor
Timeline
Lead Admissions Coordinator
Banyan Treatment Center
01.2021 - Current
Admissions Counselor
Livengrin
01.2018 - 01.2021
Behavioral Staff Technician
Pyramid Healthcare
08.2017 - 03.2018
Special Operations Intern
Amtrak Police Department
01.2015 - 08.2017
Bachelor of Arts -
Temple University
Master of Science -
Saint Joseph's University
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