Rachel Black
Englewood,Colorado
Summary
Certified Phlebotomy Technician with strong phlebotomy procedures, safety protocols, and equipment maintenance skills. Known for customer service, clear communication, and dependable support in client-focused settings.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Marketing Director
Game Over VRcade
01.2024 - 07.2026
- Coordinated social media campaign execution to promote VRCade event packages and new game experiences.
- Developed seasonal marketing plans aligned with arcade promotions and customer traffic goals.
- Coordinated community outreach with schools, local businesses, and event partners to expand visibility.
- Managed email marketing content for bookings, special offers, and recurring guest engagement.
- Provided exceptional customer service through timely deliveries and professional communication.
- Promoted positive member relations through providing excellent customer service.
Department Supervisor
Ollies Bargain Outlet
01.2019 - 03.2021
- Supervised daily department operations, ensuring merchandising standards and customer service expectations were met
- Coordinated associate schedules, task assignments, and coverage to maintain efficient store execution
- Trained team members on register procedures, product placement, and loss prevention practices
- Monitored inventory levels, restocked merchandise, and supported accurate receiving and replenishment
Education
High School Diploma -
Lawrence County Career And Technical Center
New Castle, PA06-2019
Skills
- Market analysis
- Phlebotomy certification
- Brand management
- Digital marketing
- Equipment maintenance
- Content strategy
- Certified phlebotomy technician (CPT)
Certification
- PT - Phlebotomy Technician- N26106449
Timeline
Marketing Director
Game Over VRcade
01.2024 - 07.2026
Department Supervisor
Ollies Bargain Outlet
01.2019 - 03.2021
High School Diploma -
Lawrence County Career And Technical Center