Rachel Blake
Vancouver,WA
Summary
Dynamic leader with a proven track record at ABM Industries, adept in strategic planning and team coordination. Leveraged expertise in building maintenance and leadership skills to enhance facility operations and employee satisfaction. Achieved significant improvements in space utilization and project management, ensuring compliance and efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Facilities Lead
ABM Industries
Vancouver, WA
08.2016 - Current
- Optimized space utilization by analyzing floor plans and developing strategic layouts for maximum employee comfort and functionality.
- Managed vendor relationships to ensure timely delivery of services and cost-effective solutions for the facilities'' needs.
- Managed capital improvement projects efficiently by coordinating with contractors, architects, engineers, and other stakeholders involved in the process.
- Ensured compliance with local building codes, environmental regulations, and industry standards through meticulous record-keeping and proactive communication with regulatory agencies.
- Spearheaded renovation projects, ensuring minimal disruption to daily operations while staying within budget constraints.
- Maintained accurate records of all maintenance activities, equipment purchases, and service contracts for streamlined facility management.
- Coordinated moves/adds/changes within the facility seamlessly by working closely with internal departments on planning and execution phases.
- Conducted routine security assessments, strengthening building access controls to reduce potential risks or threats to the facility.
- Addressed employee concerns regarding workspace environment promptly, resulting in improved morale and job satisfaction rates.
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
- Organized and maintained inventory of spare parts and equipment consumables.
- Maintained facility grounds, equipment, and safety compliance.
- Prepared reports and schedules with accuracy.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
Sous Chef
Shanahans Pub & Grill
Vancouver, WA
08.2009 - 06.2015
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
- Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
- Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
- Served as an integral part of the hiring process for new kitchen staff members, contributing valuable insights into candidate selection based on experience and skill set compatibility with existing team dynamics.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Coordinated with front-of-house staff to ensure cohesive dining experience, addressing any customer concerns with prompt and effective solutions.
Site Coordinator
ABM Industries
Vancouver, WA
06.2022 - 09.2023
- Promoted a culture of continuous improvement within the team, encouraging input from all members for process optimization purposes.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
- Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
- Oversaw successful project completions while consistently meeting or exceeding both internal and client expectations in terms of quality, scope, budget, and timeline parameters.
- Improved site safety by conducting regular inspections and implementing necessary corrective actions.
- Supervised crew of over Number employees.
- Enhanced team productivity through effective scheduling, resource allocation, and progress tracking.
- Mentored junior staff members, sharing knowledge and expertise to promote professional growth within the team.
- Coordinated with multiple contractors to ensure timely completion of project phases, mitigating potential delays.
- Coordinated post-project evaluations to capture learnings and improve future project management practices.
- Oversaw procurement and maintenance of site equipment, ensuring availability and operational efficiency.
- Implemented innovative solutions to unforeseen site challenges, minimizing impact on project timeline and costs.
- Trained and supervised event staff to complete tasks on time.
- Created detailed timelines and budgets for events to meet all deadlines.
Education
Graduate Certificate - Business Administration And Management
Clark College
Vancouver, WA06.2017
Skills
- Fire protection
- Building automation
- Leadership skills
- Customer Service
- Problem-solving abilities
- Multitasking
- Health and safety
- Team Coordination
- Professionalism
- Strategic Planning
- Building Maintenance
- Staff Supervision
- Inventory Control
- Time management abilities
- Equipment Maintenance
- Communication Skills
Accomplishments
January 2019 Employee of the month
Certification
CPR Certification
Timeline
Site Coordinator
ABM Industries
06.2022 - 09.2023
Facilities Lead
ABM Industries
08.2016 - Current
Sous Chef
Shanahans Pub & Grill
08.2009 - 06.2015
Graduate Certificate - Business Administration And Management
Clark College