Summary
Overview
Work History
Education
Skills
Timeline
Navy and Marine Corps Achievement Medal
Generic

RACHEL BLAKEY

Bozeman

Summary

Dynamic professional with a proven track record at RNB Framing Inc., excelling in financial reporting and cash flow management. A rapid learner with advanced communication skills, I have successfully implemented budgeting strategies and enhanced client relationships, driving repeat business and referrals through exceptional service and meticulous attention to detail.

I'm experienced beauty professional prepared for this role with comprehensive skills in delivering tailored hairstyling services. Known for enhancing client experience through innovative techniques and consistent quality. Reliable team player who adapts to changing needs and fosters collaborative environment.

Proficient in color treatments, cutting, and client consultation.

Being a Military professional I am prepared for high-stakes environments and security operations. Proven capacity to maintain order and enforce regulations with focus on team collaboration and achieving results. Reliable and adaptable with strong skills in conflict resolution and communication.

Overview

9
9
years of professional experience

Work History

Hairstylist

Rachel Blakey
05.2023 - Current
  • Delivered exceptional haircuts and styling services tailored to client preferences.
  • Trained junior stylists on techniques and best practices for customer care.
  • Enhanced salon efficiency by implementing streamlined scheduling processes.
  • Developed strong client relationships, resulting in repeat business and referrals.
  • Conducted thorough consultations to understand client needs and achieve desired outcomes.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Managed inventory of hair care products and tools, ensuring availability of necessary items.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Executive Accountant

RNB Framing Inc.
02.2023 - Current
  • Led financial reporting processes, ensuring compliance with regulatory requirements and accuracy in statements.
  • Developed and implemented budgeting strategies to optimize resource allocation across departments.
  • Analyzed financial data to identify trends, providing insights for strategic decision-making.
  • Oversaw accounts payable and receivable functions, improving cash flow management through process enhancements.
  • Managed audits by coordinating documentation efforts, resulting in successful outcomes and improved audit readiness strategies.
  • Reduced errors in financial statements through meticulous review and reconciliation of accounts.
  • Facilitated smooth company acquisitions by overseeing due diligence process and integrating acquired entities'' financials into existing systems.
  • Provided journal entries and performed accounting on accrual basis.
  • Identified legal tax savings and recommended ways to improve profits.
  • Quickly self-taught in QuickBooks without a formal accounting background; proficient in a short time through hands-on experience and independent learning.

Military Police Officer

United States Navy, USN
05.2019 - Current
  • Conducted routine patrols to ensure safety and security on military installations.
  • Responded to incidents and emergencies, providing timely assistance and support.
  • Enforced laws and regulations, maintaining order during various operations and events.
  • Collaborated with local law enforcement agencies to enhance community relations.
  • Trained new personnel on protocols, procedures, and emergency response tactics.
  • Managed access control measures, ensuring compliance with security protocols.
  • Prepared detailed incident reports documenting findings and actions taken during investigations.
  • Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
  • Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
  • Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
  • Led routine inspections of barracks and facilities for compliance with safety regulations, helping maintain a secure living environment for service members.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Conducted searches of individuals, vehicles and premises.
  • Served as section lead for 2.5 years for Harbor Patrol overseeing day-to-day operations and training. Recognized as the #1 Early Promote (EP) in my command for exemplary leadership and performance.

Customer Service Representative

Inshape Personal Fitness
05.2017 - 05.2019
  • Resolved customer inquiries through effective communication and product knowledge
  • Processed transactions efficiently, ensuring accuracy in billing and payment methods
  • Maintained organized records of customer interactions for data integrity and follow-up
  • Collaborated with team members to enhance customer satisfaction and service quality
  • Assisted in training new staff on company protocols and customer service best practices
  • Contributed to team meetings by sharing insights on customer feedback and service trends
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Host

Simply Fondue
10.2018 - 04.2019
  • Welcomed guests and managed seating arrangements to enhance dining experience.
  • Coordinated with kitchen and waitstaff to ensure timely service delivery.
  • Resolved guest inquiries and concerns, maintaining high customer satisfaction levels.
  • Trained and mentored new hosts on operational procedures and service standards.
  • Monitored dining area for cleanliness and organized table settings efficiently.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.

Retail Sales Associate

Victoria Secret
10.2017 - 02.2018
  • Assisted in sales promotions, contributing to increased foot traffic and customer engagement.
  • Developed strong relationships with customers, fostering loyalty and repeat business.
  • Streamlined checkout processes, improving transaction efficiency during peak hours.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Greeted customers and provided outstanding customer service.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.

Retail Sales Associate

Nike Factory Outlet
06.2016 - 05.2017
  • Provided exceptional customer service by addressing inquiries and resolving issues effectively.
  • Managed inventory levels through accurate tracking and timely restocking procedures.
  • Trained and mentored new associates on sales techniques and store policies.
  • Implemented visual merchandising strategies to enhance product presentation and appeal.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Tracy High School
Tracy, CA

Graduate Certificate -

Paul Mitchell The School
Pleasant Hill, CA

Graduate Certificate -

Military A School
San Antonio, TX

Graduate Certificate -

Level II Coxswain School
Little Creek, Va

Skills

  • Rapid learner
  • Client consultation
  • Appointment scheduling
  • Cash flow management
  • Bank reconciliation
  • Security assessments
  • Law enforcement
  • Counterterrorism measures
  • Expense tracking
  • Invoicing
  • Detail-orientated
  • Advanced communication skills

Timeline

Hairstylist

Rachel Blakey
05.2023 - Current

Executive Accountant

RNB Framing Inc.
02.2023 - Current

Military Police Officer

United States Navy, USN
05.2019 - Current

Host

Simply Fondue
10.2018 - 04.2019

Retail Sales Associate

Victoria Secret
10.2017 - 02.2018

Customer Service Representative

Inshape Personal Fitness
05.2017 - 05.2019

Retail Sales Associate

Nike Factory Outlet
06.2016 - 05.2017

Tracy High School

Graduate Certificate -

Paul Mitchell The School

Graduate Certificate -

Military A School

Graduate Certificate -

Level II Coxswain School

Navy and Marine Corps Achievement Medal

Professional Achievement as Section Leader and Patrol Boat Coxswain, Portsmouth Naval Shipyard, Kittery, Maine, from October 2019 to March 2023. Petty Officer Blakey performed her demanding duties in an exemplary and high professional manner. She was instrumental in the success of Harbor Patrol Unit Operations, leading eight sailors in the execution of five High-Value unit escorts and conducting waterborne force protection operations, bolstering the security posture for sic Priority "B" Assets. Her extensive knowledge and tactical training expertise were proven by qualifying ten Level II Coxswains and 14 craft crewmembers, significally enhancing  mission readiness. Petty Officers Blakey's execptional professionalism, unrelenting perserverence, and loyal devotion to duty reflected credit upon her and upheld the highest traditions of The United States Naval Service.

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