Rachel Brown
Bixby,OK
Summary
Professional providing exceptional internal and external customer service. Motivated and focused while bringing observational and decision-making skills. Always ready and willing to assist fellow employees with various responsibilities and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with interpersonal skills.
Overview
4
4
years of professional experience
Work History
Lifeguard
RidgePoint Neighborhood Pool
Tulsa, Oklahoma
05.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Saved distressed people using rescue techniques and equipment.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Lifeguard
Cedar Ridge Country Club
Tulsa, Oklahoma
05.2018 - 08.2021
- Monitored the safety of guests in and around the swimming pool.
- Checked pool and surrounding areas for hazardous conditions.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Saved distressed people using rescue techniques and equipment.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in a positive learning environment.
- Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
- Detailed safety rules and procedures regarding activities to customers and guests.
Swim Coach
Jenks Trojan Swim Club
Jenks, Oklahoma
09.2019 - 03.2020
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Assisted in setting up pool deck, cleaning up public areas, and closing pool in unsafe conditions.
- Prepared equipment before each class and stored items promptly after classes.
- Taught daily swim instruction to students varying in age and skill levels.
- Prepared athletes for special competitions and tournaments.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Coached youth aged seven to twelve for competitive swim team and oversaw participation in swim meets.
Education
Bachelor of Science - Marketing
Oklahoma State University
Stillwater, OK05.2024
Skills
- Strong communicator
- Effective problem-solver
- Team Building
- Attention to Detail
- Cultural Awareness
- Data analysis
- Social Media Management
- Notetaking
- Administrative support
- Project support
- Business correspondence
- Performance Optimization
- Digital marketing
- Branding
Accomplishments
Competitive swimmer for 10 years.
Timeline
Lifeguard
RidgePoint Neighborhood Pool
05.2021 - 08.2021
Swim Coach
Jenks Trojan Swim Club
09.2019 - 03.2020
Lifeguard
Cedar Ridge Country Club
05.2018 - 08.2021
Bachelor of Science - Marketing
Oklahoma State University
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