Rachel Brown

-Completed clerical tasks such as filing, copying, and interacting with customers by phone, email, and in person.

- Reviewed files, records, and other documents to obtain information to respond to requests.

-Prepare and edit important documents such as proposals for contracted work. Communicated with suppliers, vendors, management companies, and subcontractors.

-Utilize office management software Quickbooks, Microsoft Office, and GPS systems.

-Responsible for collecting payment on invoices.

-Configuring the schedule for larger projects and residential service calls. Dispatching technicians to their jobs while communicating with the customer.

-Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

-Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

-Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

-Handled cash transactions accurately, contributing to balanced daily financial reports.