Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Brown

Framingham,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Bartender

Broadside Tavern
02.2021 - 10.2021
  • Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Remained focused, calm and professional during peak rush hours.
  • Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.

Bartender

Brandy Pete's
09.2010 - 02.2021
  • Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
  • Coordinated private events at the venue by working closely with clients to understand their requirements and deliver outstanding experiences.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Check identification to make sure all patrons are of legal drinking age.
  • Used a POS system to process cash and credit card transactions.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Wait Staff Member

Joe's American Bar And Grille
06.2006 - 09.2010
  • Cultivated warm relationships with regular customers.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Wait Staff Member

Farm Pond Nursing Home
05.2006 - 09.2008
  • Facilitated smooth communication between kitchen staff and waitstaff, ensuring timely delivery of meals.
  • Delivered personable and attentive service to all patrons. Including seating assistance, order management, and special requests.
  • Served nutritious meals while accommodating dietary restrictions and preferences of each resident in the nursing home setting.

Education

No Degree - Psychology

Nichols College
Dudley, MA

Skills

  • Highly Reliable
  • Relationship building
  • Strong Multitasking
  • Active Listening
  • Cleanliness and Hygiene
  • Team Player Attitude
  • Honest and Dependable

Timeline

Bartender

Broadside Tavern
02.2021 - 10.2021

Bartender

Brandy Pete's
09.2010 - 02.2021

Wait Staff Member

Joe's American Bar And Grille
06.2006 - 09.2010

Wait Staff Member

Farm Pond Nursing Home
05.2006 - 09.2008

No Degree - Psychology

Nichols College

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Rachel Brown