Rachel Camacho Aguilar
Oakley,CA
Summary
Driven by a proven track record of enhancing employee engagement and streamlining recruitment processes at MCH Electric Inc., I excel in leveraging HR analytics and fostering diversity and inclusion. My adeptness in problem-solving and effective communication has consistently improved organizational efficiency and workforce satisfaction. Detail-oriented HR professional offering energetic and assertive personality. Trained in human resources policies, file maintenance and conflict resolution. Well-versed in industry guidelines and best practices. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across Corporate company environments.
Overview
4
4
years of professional experience
Work History
Human Resources Manager Intern
MCH Electric Inc.
08.2022 - Current
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Supported performance management efforts by assisting with goal-setting, tracking progress, and providing regular feedback to employees.
- Contributed to strategic planning discussions regarding workforce needs, staffing levels, succession planning, and organizational structure modifications as necessary over time based on business requirements or industry shifts.
- Administered employee leave programs, including FMLA, ensuring proper documentation was completed and accurate records maintained.
- Assisted in the creation of a comprehensive onboarding program to ensure new hires felt welcomed and supported.
- Managed benefits administration tasks, including enrollments, changes, terminations, and addressing employee inquiries.
- Coordinated training sessions for employees, promoting professional development opportunities within the organization.
- Streamlined recruitment processes, resulting in reduced time-to-fill for open positions.
- Managed approximately 40 calls, 50 emails, and 10 faxes per day from employees.
Waitress Supervisor
Pacific Gourmet Catering
05.2020 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
- Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
- Trained new staff to uphold service standards, ensuring consistency in customer experience.
- Achieved high levels of customer loyalty through exceptional service and engagement.
Shift Leader
Jamba Juice
06.2020 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Filing Clerk
Mch Electric Inc.
06.2022 - 08.2022
- Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Maintained a well-functioning filing system, conducting periodic audits to identify areas for improvement or discrepancies that required resolution.
- Supported team members, providing necessary documents and files for efficient decision-making processes.
- Assisted in the smooth functioning of the office by managing high volumes of paperwork and information.
- Maintained open communication lines between departments regarding changes in filing procedures and updates to the database.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
- Improved file retrieval efficiency by maintaining an organized and up-to-date filing system.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Oversaw file room operations for 264 employees and streamlined workflows to promote quicker turnaround.
Education
High School Diploma -
La Paloma High School
Brentwood, CA04.2022
Skills
- HR policies and procedures
- Diversity and Inclusion
- Employee Relations
- Recruitment Strategies
- Benefits Administration
- Onboarding and Orientation
- Career Development
- Workforce Planning
- Problem-Solving
- Time Management
- Attention to Detail
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Leadership Training and Development
- Team Leadership
- Cash Handling
- Positive Attitude
- Decision-making capabilities
- Strong verbal and written communication
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Human Resources Manager Intern
MCH Electric Inc.
08.2022 - Current
Filing Clerk
Mch Electric Inc.
06.2022 - 08.2022
Shift Leader
Jamba Juice
06.2020 - 08.2022
Waitress Supervisor
Pacific Gourmet Catering
05.2020 - Current
High School Diploma -
La Paloma High School
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