Caring worker with strong interpersonal skills and proficiency in time management and injury prevention. Committed to learning and growing in the health care system; focused on cultivating positive patient relationships. Abundance of experience in customer service. Efficient, accurate, and detail-oriented employee who takes initiative and has an innate drive to succeed. Highly motivated to expand knowledge and skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Media Coordinator
Extreme Youth Sports
06.2020 - Current
Built and ran social media campaigns, aligning with corporate brand strategy
Researched social media trends and monitored competitor activity, evolving highly relevant social content
Published content that aligned with brand to build connections and encourage positive action
Planned and executed social media vision, driving brand discovery and customer engagement.
After-School Lead Coach
Extreme Youth Sports
08.2019 - 07.2024
Explained and enforced safety rules and regulations
Counseled student athletes on academic, athletic, and personal issues
Assisted students with developing positive academic strategies to improve learning and boost self-confidence
Coordinated events, schedules, safety protocols, and customer care with parents
Maintained a safe and healthy atmosphere for students and staff throughout the COVID-19 pandemic
Promoted from After School Coach to Lead Coach within 5 months of applying
Assisted with any injuries with proper safety protocol.
Physical Therapy Volunteer
Florida Orthopedic Associates-Deland PT
02.2024 - 04.2024
Developed strong rapport with patients and families, fostering trust and open communication throughout rehabilitation process.
Optimized patient safety during therapy sessions by closely monitoring exercise execution and providing necessary support or modifications as needed.
Assisted therapists in measuring and recording patient progress, enabling them to make informed decisions about treatment adjustments or advancements.
Gained hands-on experience working with diverse patient populations, including individuals recovering from injuries, surgeries, or chronic conditions.
Promoted a positive environment for rehabilitation by providing compassionate assistance to patients during therapy sessions.
Facilitated efficient clinic operations by organizing therapy equipment, sanitizing treatment areas, and preparing patients for appointments.
Physical Therapy Volunteer
Brooks Rehabilitation Outpatient Clinic
07.2018 - 09.2018
Evaluated effects of treatment at various stages and adjusted treatments to achieve maximum benefit
Identified and documented goals, anticipated progress and plans for reevaluation
Safeguarded and assist patients as practiced exercises and functional activities
Conferred with physical therapy staff or others to discuss and evaluate patient information for planning, modifying, or coordinating treatment
Secured patients into or onto therapy equipment
Cleaned work area and checked and stored equipment after treatment.
Sales Associate
Charming Charlie
01.2017 - 07.2017
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Wedding Coordinator
The Farmhouse at Schnepf Farms
11.2016 - 12.2016
Built long-term customer relationships and advised customers on purchases and promotions
Maintained appropriate filing of personal and professional documentation
Created invoices for couples
Created a clean, happy, and safe and environment for brides, grooms, and guests
Set up and break down venues
Communicate with vendors to coexist at the wedding efficiently.
Sales Associate/Sales Lead
Schnepf Farms
10.2016 - 11.2016
Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot
Developed reputation as an efficient service provider with high levels of accuracy
Demonstrated strength of flexibility by covering shifts and changing specific jobs frequently.