Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Campbell

Rachel Campbell

Arlington,TX

Summary

Dynamic educator with a friendly, positive attitude, skilled in fostering student engagement and collaboration at Arlington ISD. Proven ability to enhance learning outcomes through innovative teaching methods and effective communication. Committed to continuous improvement and professional development, leveraging strong organizational skills to create inclusive and supportive classroom environments.

Overview

2026
2026
years of professional experience

Work History

Private Voice and Piano

Self Employed Services

Teacher

Arlington ISD
08.2021 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Teacher

Texas School of the Arts
08.2016 - 08.2021
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Designed curriculum materials for special education students, facilitating inclusive learning.
  • Utilized data-driven instruction to tailor lessons for improved academic performance.
  • Promoted digital literacy by integrating technology into curriculum.
  • Enhanced students' critical thinking and problem-solving skills through project-based learning.
  • Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
  • Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
  • Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
  • Fostered positive learning environment that encouraged student curiosity and critical thinking.
  • Increased parental involvement in students' education by organizing regular communication and events.
  • Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
  • Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
  • Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
  • Improved student engagement by incorporating interactive learning technologies into lesson plans.
  • Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
  • Created and developed lesson plans to meet students' academic needs.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Developed and implemented classroom routines to address varying student needs.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Created lessons and online testing materials to facilitate remote learning.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Teacher

Belleview Christian School
08.2012 - 08.2014

Managed comprehensive music programs such as general music, Orff, Dalcroze, Montessori, and Waldorf. Grade level performances multiple times a year, annual musical, choir, band, general music, theatre, set design, lighting design.

Teacher

Littleton School District
08.2011 - 08.2012

General music PK-5, grade level performances, honor choir, field trips, budgets, lesson planning, parent communication, community performance and involvement.

Teacher

Midlothian Independent School District
08.2010 - 08.2011

PK-6 general music, various rites of instruction, instruments, recorder, grade-level performances, handbells, honor choir, all-city choir.

Teacher

Park Cities Baptist Church
08.2009 - 05.2011

Taught second grade choir weekly, put together Christmas and end of year performances for 20@+ students k-6

Teacher

Mesquite ISD
08.2009 - 08.2010

Freshman girl’s chorus, show choir, musical, accompanist, assistant to director, men’s chorus.

Sales and Marketing

Emeritus Senior Living
07.2008 - 08.2009
  • Supported sales and marketing efforts by providing detailed product information and insights into key customer segments.
  • Collaborated with Sales and Marketing teams to create compelling promotional materials for new product releases.
  • Facilitated communication between sales and marketing teams by updating CRM systems with relevant prospect information from campaigns or events attended.
  • Recommended sound business initiatives pertaining to product and markets to enhance sales and marketing objectives while enforcing agency's image as vital resource to product team.
  • Collaborated with sales and marketing teams to develop promotional offers that drove revenue growth.
  • Facilitated communication between sales and marketing departments for increased alignment on goals and tactics.
  • Mentored junior team members, providing guidance on best practices in sales and marketing techniques.
  • Collaborated with sales and marketing teams to create promotional materials, boosting readership and ad revenue.
  • Coordinated with sales and marketing teams to develop promotional strategies, boosting product visibility and sales.
  • Cultivated an environment of collaboration between sales and marketing departments for better campaign alignment and synergies in messaging strategies.
  • Collaborated with sales and marketing teams to forecast demand accurately, ensuring optimal stock levels.
  • Collaborated with sales and marketing teams to identify new product opportunities based on market trends and customer needs.
  • Collaborated with sales and marketing teams to implement targeted promotions, increasing overall ticket sales.
  • Monitored performance metrics regularly to ensure continuous improvement in both sales and marketing efforts.
  • Collaborated with sales and marketing teams to forecast product demand accurately and adjust supply chain strategies accordingly.
  • Increased revenue through effective collaboration with sales and marketing teams.
  • Partnered with sales and marketing teams to gather customer feedback, translating this information into actionable insights for continuous product improvement.
  • Coordinated closely with sales and marketing teams to support promotional campaigns and special events.
  • Coordinated with sales and marketing teams to ensure inventory levels aligned with promotional activities and demand forecasts.
  • Set up campaigns according to sales and marketing requirements.
  • Collaborated with sales and marketing teams to develop customized strategies for key accounts, resulting in improved customer retention rates.
  • Collaborated with sales and marketing teams to develop effective promotional materials for special events and seasonal offers.
  • Collaborated with sales and marketing teams to maximize revenue generation opportunities.
  • Worked closely with sales and marketing teams to develop targeted promotions aimed at attracting high-profile clientele.
  • Collaborated with sales and marketing teams to align supply chain strategies with customer needs and expectations.
  • Coordinated with sales and marketing teams to align production strategy with market demand, optimizing output levels accordingly.
  • Supported sales and marketing departments by establishing product pricing strategies to outperform competitors.
  • Coordinated with sales and marketing to align production schedules with market demands, optimizing inventory levels.
  • Collaborated with sales and marketing teams to create compelling promotional materials that effectively showcased product features and benefits, driving customer interest and adoption.
  • Collaborated with sales and marketing teams to refine target customer profiles based on rigorous segmentation analysis.
  • Liaised with other departments, including sales and marketing, to align editorial content with company goals and objectives.
  • Collaborated with sales and marketing teams to develop strategies for entering new markets, expanding the company''s global reach and increasing overall revenue.
  • Bolstered revenue generation in pro shop by implementing promotional sales and marketing strategies.
  • Identified, recommended, and implemented opportunities for improvement across sales and marketing operations.
  • Coordinated with sales and marketing departments to ensure the successful launch of new products, resulting in increased revenues and market share.
  • Collaborated with sales and marketing teams for successful product launches, driving revenue growth.
  • Supported business development by collaborating with sales and marketing teams to identify opportunities for growth and expansion in the market.
  • Coordinated with sales and marketing teams to gather feedback on product performance, using insights to inform future brewing decisions.
  • Collaborated with sales and marketing teams to develop strategic plans for customer acquisition and retention.
  • Interacted with sales and marketing teams to understand demand forecast drivers.
  • Collaborated with sales and marketing teams to maximize revenue from group bookings and special events.
  • Collaborated closely with sales and marketing teams in order to attract new potential clients.
  • Liaised with directors of sales and marketing to manage and deliver marketing and communications plans.
  • Liaised with sales and marketing team to collect customer feedback, incorporating into subsequent production runs and development lifecycles.
  • Streamlined communication between sales and marketing departments, improving overall efficiency within the organization.
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Expanded client base by implementing strategic sales and marketing initiatives.
  • Partnered with sales and marketing colleagues to develop relevant collateral to support product selling processes.
  • Collaborated with sales and marketing teams to forecast product demand accurately.
  • Collaborated with sales and marketing teams to align supply chain objectives with customer demands, ensuring high levels of service quality.
  • Created sales and marketing tools, growing clientele and generating quality sales leads.
  • Provided technical support to sales and marketing teams, assisting in the creation of accurate product specifications and promotional materials.
  • Collaborated with sales and marketing teams to develop effective product launch strategies, leading to successful introductions in the market.
  • Collaborated with sales and marketing teams to promote special offers and seasonal products, driving sales growth.
  • Provided expert consultation on sales and marketing tactics, enabling clients to achieve their business objectives.
  • Served as a liaison between various internal departments such as Sales and Marketing or Manufacturing to ensure seamless end-to-end coordination of distribution activities.
  • Communicated sales and marketing strategies to multiregional teams in varying languages utilizing support staff present.
  • Collaborated with sales and marketing teams to create targeted campaigns for key accounts, resulting in increased revenue.
  • Collaborated with sales and marketing teams to maximize market share and profitability.
  • Collaborated with sales and marketing teams to develop accurate, compliant promotional materials for healthcare providers.
  • Collaborated with sales and marketing teams to develop targeted campaigns based on research findings.
  • Collaborated with sales and marketing teams to create messaging that effectively communicated the value proposition of products.
  • Collaborated with sales and marketing departments to provide technical expertise, enabling accurate forecasting and effective client presentations.
  • Collaborated with sales and marketing teams to develop technical documentation and promotional materials highlighting the unique advantages of company''s system designs.
  • Collaborated with sales and marketing teams to develop targeted promotional campaigns, increasing overall product visibility and demand.
  • Increased revenue by developing and implementing comprehensive sales and marketing strategies.
  • Collaborated with sales and marketing departments to develop coordinated strategies for maximizing revenue generation across multiple channels.
  • Coordinated with sales and marketing teams to develop compelling offers that met customer requirements and drove revenue growth.
  • Collaborated with sales and marketing teams to align production schedules with customer demands, reducing lead times while maintaining service levels.
  • Collaborated with Sales and Marketing teams to develop targeted promotional campaigns for various products, boosting brand awareness and customer engagement.
  • Collaborated with sales and marketing teams to maximize revenue by promoting special offers and packages.
  • Provided ongoing support to sales and marketing teams by delivering customized reports and analyses that informed decision-making processes related to product assortment, pricing, promotions, or other strategic initiatives.
  • Aligned sales and marketing objectives by collaborating closely with sales teams, driving lead generation efforts that resulted in increased revenue .
  • Collaborated with sales and marketing teams to create seamless onboarding experiences for new clients.
  • Collaborated with sales and marketing teams to develop targeted promotional materials showcasing fire alarm engineering capabilities for prospective clients.
  • Collaborated with sales and marketing teams to develop compelling product messaging, value propositions, and marketing collateral.
  • Collaborated with sales and marketing teams to develop strategic plans that align with company objectives, driving revenue growth while minimizing operational complexities.
  • Built strong internal relationships across multiple departments including finance, operations and customer service to ensure seamless execution of sales and marketing initiatives.
  • Supported sales and marketing of artistic works to general public and to art institutions.
  • Partnered with sales and marketing teams to ensure customer feedback was utilized for continuous improvement initiatives within the organization.
  • Coordinated with sales and marketing to understand customer demand and adjust production schedules accordingly.
  • Collaborated closely with sales and marketing teams to ensure cohesive messaging during product demonstrations.
  • Collaborated with sales and marketing teams on product launches, providing insights into the unique characteristics of each crop variety grown at the facility.
  • Compiled and analyzed sales and marketing reports for marketing executives and provided executive summaries.
  • Acted as a liaison between sales and marketing teams, facilitating effective collaboration towards common goals; streamlined communication processes leading to better project outcomes.
  • Collaborated with sales and marketing teams to develop go-to-market strategies for R&D projects, ensuring successful product launches and customer adoption.
  • Prepared materials for sales and marketing to support growth.
  • Increased regional revenue by implementing strategic sales and marketing initiatives.
  • Collaborated with sales and marketing teams to identify opportunities for cross-selling and upselling services.
  • Initiated cross-functional collaboration between departments such as sales and marketing, resulting in more cohesive promotional campaigns and increased bookings.
  • Collaborated with sales and marketing teams to create targeted promotional campaigns for product launches.
  • Collaborated with sales and marketing teams to develop promotional offers that attracted new customers.
  • Maximized revenue growth by collaborating with sales and marketing teams to align promotional activities with demand forecasts.
  • Collaborated closely with the sales and marketing team to develop new print solutions that expanded the company''s product offerings.
  • Coordinated with sales and marketing teams to align production schedules with customer demand forecasts, ensuring on-time delivery of high-quality products.
  • Collaborated with sales and marketing teams to provide technical expertise during product presentations, aiding in business development efforts.
  • Collaborated with sales and marketing teams to forecast demand accurately and plan inventory accordingly, minimizing stockouts and overstocks.
  • Collaborated with sales and marketing teams to create visually impactful promotional materials that increased brand awareness.
  • Aligned sales and marketing teams to ensure seamless communication between departments and the successful execution of joint initiatives.
  • Coordinated closely with other departments such as Sales and Marketing in order to maximize occupancy rates during peak periods.

Teacher

Waco ISD
08.2007 - 07.2008

Taught middle school choirs for a bilingual school title 1 boys choir beginning girls choir and honors girls choirs and assisted with daily Math and reading tutoring.

Teacher

Private Piano and Voice
04.2006 - 08.2007

Taught individual and group piano and vocal instruction for students 4-84. Summer camps for piano and vice.

Child Support Officer

Attorney General's Office
01.2005 - 04.2006
  • Calculated child support obligations and debts.
  • Explained policies, procedures and instructions to parents.
  • Calculated child support obligations and debts to initiate collection actions.
  • Researched legal, financial, and other records to obtain data needed to secure and enforce child support cases.
  • Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
  • Evaluated income and expense data of non-custodial parents to determine support capability.
  • Performed case management tasks to enforce court-ordered child support obligations.
  • Located parents for gaining child support and prepared records of payments.
  • Provided genetic testing to determine paternity needs.
  • Processed legal documents such as summons, bench warrants, wage attachments, and liens to prepare materials for trials.
  • Interviewed involved parties to confirm facts, verify data, and locate persons and financial assets.
  • Used Software and Software to manage and update electronic case files.
  • Executed collection calls and written or in-person interactions to solicit child support payments on overdue accounts.
  • Monitored cases for support order compliance and made adjustments.
  • Performed skip tracing activities to locate absent parents and assets.
  • Assisted courts during proceedings by providing relevant evidence related to the financial capacity of non-custodial parents.
  • Ensured timely disbursement of funds to custodial parents by closely monitoring payment schedules and assisting in resolving discrepancies or delays.
  • Improved inter-agency coordination by fostering strong relationships with other child support agencies and social services providers.
  • Coordinated with employers to facilitate income withholding for delinquent non-custodial parents, ensuring timely collection of payments.
  • Prevented fraudulent claims by cross-checking data and verifying information provided by clients during application processes.
  • Streamlined communication between parents and the agency, ensuring timely resolution of issues and concerns.
  • Increased awareness about child support programs through community outreach efforts such as workshops, presentations, and informational materials.
  • Negotiated fair payment arrangements between parties involved in disputes over child support amounts or modifications requested due to changes in circumstances.
  • Enhanced child support enforcement by conducting thorough investigations and verifying relevant information.
  • Supported families in crisis situations by connecting them with appropriate resources such as temporary housing, food assistance, or counseling services.
  • Provided exceptional customer service to clients while addressing their concerns, explaining processes, and offering guidance on navigating the child support system effectively.
  • Contributed to agency performance goals by consistently meeting or exceeding caseload expectations and maintaining a high percentage of child support collections.
  • Collaborated with legal teams to prepare cases for court hearings, resulting in successful enforcement actions.
  • Expedited case processing times by utilizing advanced software tools for data entry and analysis.
  • Boosted efficiency of case management by maintaining accurate records and updating case files regularly.
  • Evaluated financial documents to accurately calculate income levels for non-custodial parents and determine realistic payment plans based on their ability to pay.
  • Educated non-custodial parents on their rights and responsibilities, ensuring they understand the importance of fulfilling their child support obligations.
  • Conducted comprehensive interviews with clients to gather necessary information for accurate case assessment and determination of child support obligations.
  • Implemented targeted strategies to locate non-custodial parents who owed past due child support, facilitating prompt payment and accountability.
  • Promoted compliance with court orders by monitoring payments and taking appropriate actions in case of nonpayment.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
  • Maintained detailed case histories, metrics and reports to meet strict standards.
  • Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
  • Completed comprehensive assessments of families to identify needs and develop treatment plans.
  • Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
  • Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
  • Facilitated family meetings to ensure communication and collaboration between family members.
  • Worked with educational team to develop Individual Education Plans (IEPs) for students.
  • Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
  • Developed and implemented strategies to reduce and prevent family conflict.
  • Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
  • Developed and implemented programs to support children's mental health and well-being.
  • Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
  • Lead individualized and group counseling sessions with children and families.
  • Planned, promoted and managed parent workshops on assisting children in attaining academic success.
  • Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.
  • Introduced students to concepts in algebra and reading to encourage recall of educational content.
  • Used interactive visuals and static worksheets to teach each student algebra and writing techniques.

Office Manager

Pro Chem Cleaning Systems
07.2000 - 07.2003
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Enhanced communication within office by implementing centralized digital messaging platform.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
  • Spearheaded community outreach initiatives, improving company's local reputation and engagement.
  • Reduced environmental impact by initiating recycling program and promoting paperless processes.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Optimized office space utilization, leading to more efficient and productive work environment.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Launched quality assurance practices for each phase of development

Waitress Supervisor

Applebees
07.1999 - 05.2001
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
  • Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
  • Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event bookings.
  • Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
  • Upheld company policies and procedures while providing guidance to waitstaff on proper etiquette, presentation skills, and conflict resolution techniques.
  • Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
  • Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
  • Reduced waste costs by conducting regular inventory checks, tracking spoilage rates, and adjusting order quantities accordingly.
  • Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.
  • Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
  • Supported marketing efforts through active participation in local events, promotions, and social media campaigns targeting potential customers in the area.
  • Collaborated with management to develop seasonal menus incorporating popular dishes based on customer feedback surveys collected after each meal service period.
  • Adapted quickly to menu changes, ensuring team was always informed and prepared.
  • Negotiated with suppliers for better pricing, reducing operational costs without compromising on quality.
  • Utilized feedback from customer surveys to make targeted improvements in service and menu offerings.
  • Monitored dining area to ensure all guests received attentive service without delays.
  • Strengthened team morale and cooperation by organizing regular training sessions.
  • Optimized staff scheduling to handle peak times effectively without overstaffing.
  • Achieved high levels of customer loyalty through exceptional service and engagement.
  • Coordinated with kitchen to introduce new seasonal dishes, keeping menu fresh and attractive.
  • Addressed customer complaints with empathy and efficiency, turning potential negative experiences into positive outcomes.
  • Elevated dining experience, maintaining high standards of cleanliness and presentation.
  • Implemented health and safety protocols to ensure safe dining environment for both staff and customers.
  • Managed inventory effectively to prevent shortages and reduce waste.
  • Boosted customer satisfaction with quick and accurate order processing.
  • Developed loyalty program that increased repeat visits from customers.
  • Enhanced team efficiency by implementing streamlined table management system.
  • Fostered positive and welcoming atmosphere for guests, contributing to repeat business.
  • Reduced order errors significantly, ensuring accurate communication between kitchen and dining area.
  • Collaborated with management team to plan and execute special events.
  • Trained new staff to uphold service standards, ensuring consistency in customer experience.
  • Improved service delivery times, coordinating seamlessly between kitchen staff and waitstaff.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Supervised food presentation and plating to enhance visual appeal.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Monitored food inventory and supplies to prevent waste.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Controlled food costs and managed inventory.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Planned and executed promotions and special events in close collaboration with management.
  • Served consistent portions following recipes and control standards.
  • Monitored food preparation, production, and plating for quality control.
  • Set and oversaw weekly and special event menu plans.
  • Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.

Florist and Event Planner

Campus Flowers Waco
08.1998 - 06.1999
  • Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
  • Prepared potted plants and bouquets based on customer requirements.
  • Utilized floral design techniques to craft unique floral arrangements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
  • Maintained fresh inventory through proper rotation, storage, and display methods.
  • Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
  • Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Provided customers with care directions for flower arrangements.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
  • Developed positive relationships with clients and vendors to boost rapport and trust.
  • Demonstrated attention to detail when assembling bouquets or installations for various settings such as churches or event venues.
  • Developed loyal customer base through attentive service, expert advice, and consistent high-quality product offerings.
  • Showcased creativity and skill in developing innovative designs that garnered positive reviews from customers and colleagues alike.
  • Nurtured flowers to maintain quality and promote longevity.
  • Demonstrated adaptability by quickly learning new techniques and staying current with industry trends to better serve clients'' evolving needs.
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Boosted team productivity with clear communication, delegation of tasks, and time management skills.
  • Trained staff on proper techniques in arranging flowers and customer service skills.
  • Increased sales revenue with exceptional customer service and upselling techniques.
  • Optimized workflow efficiency by organizing tools/materials necessary for specific projects in advance.
  • Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Streamlined order processing by implementing an efficient system for tracking client requests and delivery schedules.
  • Collaborated with clients to design custom floral arrangements for weddings, events, and special occasions.
  • Built strong relationships with vendors to ensure timely delivery of high-quality products at competitive prices.
  • Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
  • Promoted the business through participation in local events, social media marketing, and community outreach efforts.
  • Reduced waste by accurately estimating materials needed for arrangements and repurposing leftovers in creative ways.
  • Achieved greater accuracy in fulfilling orders by confirming details with customers before beginning work on their request.
  • Partnered with local businesses for cross-promotion opportunities, broadening customer base.
  • Streamlined order processing system to improve efficiency and customer wait times.
  • Created loyalty program to reward repeat customers, improving customer retention.
  • Designed thematic floral arrangements for holidays and special occasions, boosting sales.
  • Developed relationships with suppliers to secure best prices, improving profit margins.
  • Optimized supply chain logistics to minimize flower spoilage, maximizing product quality.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store image.
  • Implemented waste reduction program, significantly decreasing costs.
  • Advised customers on care and maintenance of plants and flowers, increasing customer engagement.
  • Managed inventory to ensure freshness and availability of seasonal flowers, enhancing customer satisfaction.
  • Coordinated with event planners to deliver floral services for weddings and corporate events, ensuring client satisfaction.
  • Maintained high level of cleanliness and organization in shop, ensuring pleasant shopping experience.
  • Trained new staff in art of floral design, raising overall quality of product offerings.
  • Leveraged social media platforms to showcase floral designs and promotions, expanding online presence.
  • Negotiated with vendors for timely delivery of supplies, maintaining uninterrupted service.
  • Enhanced visual appeal of shop with innovative display techniques, attracting more foot traffic.
  • Organized workshops for community to foster interest in floristry, enhancing brand visibility.
  • Conducted market research to stay ahead of floral trends, keeping offerings fresh and relevant.
  • Provided personalized consultation services for wedding and funeral floral arrangements, deepening customer relationships.
  • Boosted store reputation by creating custom floral arrangements for high-profile events.
  • Possess in-depth knowledge of various types of flowers and their seasonal availability.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Proficient in utilizing floral design software to create custom arrangements.
  • Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
  • Coordinated schedules and timelines for events.
  • Conferred with event staff at event site to coordinate details.
  • Coordinated with participating vendors during event planning.
  • Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
  • Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
  • Managed event logistics and operations.
  • Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
  • Performed event coordination for larger parties and gatherings.
  • Negotiated contracts with vendors and suppliers, securing cost-effective solutions without compromising quality or service levels.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
  • Leveraged social media platforms to create buzz around events, driving awareness and interest among target audiences.
  • Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.
  • Managed budgets effectively, monitoring expenses closely to ensure events were delivered within financial constraints.
  • Established working relationships with clients by organizing various events.
  • Corresponded with clients to answer questions and resolve issues.
  • Streamlined event registration processes, enhancing attendee experience and improving overall efficiency.
  • Implemented post-event evaluations to identify areas of improvement and drive continuous enhancement of future initiatives.
  • Optimized event layouts and floor plans to maximize attendee flow and overall experience, minimizing congestion in high-traffic areas.
  • Collaborated with cross-functional teams to ensure cohesive event messaging and branding alignment.
  • Brainstormed and implemented creative event concepts and themes.
  • Developed creative themes for events and created related activities to engage attendees.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Utilized social media to promote events and increase attendance.
  • Oversaw event registration process by collecting and tracking attendee information.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Trained and supervised event staff to complete tasks on time.
  • Researched and identified new vendors and suppliers to obtain competitive pricing.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Developed and distributed event surveys to gather feedback and assess event success.
  • Created detailed timelines and budgets for events to meet all deadlines.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Developed detailed event reports, documenting all aspects of each event.
  • Monitored and controlled event expenditures to meet budgets.
  • Implemented contingency plans to address last-minute changes or unforeseen events.
  • Coordinated travel and accommodations for event attendees.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Produced concept plans for high-profile corporate meetings and events.
  • Implemented protocols and procedures to effectively manage planning process.

Education

BS In Vocal Performamce, Piano Minor - Music Performance

Dallas Baptist University
Dallas, TX
12.2004

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Teacher

Arlington ISD
08.2021 - Current

Teacher

Texas School of the Arts
08.2016 - 08.2021

Teacher

Belleview Christian School
08.2012 - 08.2014

Teacher

Littleton School District
08.2011 - 08.2012

Teacher

Midlothian Independent School District
08.2010 - 08.2011

Teacher

Park Cities Baptist Church
08.2009 - 05.2011

Teacher

Mesquite ISD
08.2009 - 08.2010

Sales and Marketing

Emeritus Senior Living
07.2008 - 08.2009

Teacher

Waco ISD
08.2007 - 07.2008

Teacher

Private Piano and Voice
04.2006 - 08.2007

Child Support Officer

Attorney General's Office
01.2005 - 04.2006

Office Manager

Pro Chem Cleaning Systems
07.2000 - 07.2003

Waitress Supervisor

Applebees
07.1999 - 05.2001

Florist and Event Planner

Campus Flowers Waco
08.1998 - 06.1999

Private Voice and Piano

Self Employed Services

BS In Vocal Performamce, Piano Minor - Music Performance

Dallas Baptist University