Summary
Overview
Work History
Education
Skills
Timeline
RACHEL CANNON

RACHEL CANNON

Stagecoach

Summary

Results-driven human resources professional dedicated to supporting employers in recruiting, developing, and retaining top talent. Collaborative partner with management to cultivate employee-focused environments that foster high morale and enhance productivity. Known for motivating teams and fostering positive relationships through strong interpersonal, coaching, and communication abilities.

Overview

16
16
years of professional experience

Work History

Human Resource Manager/Benefits Administrator

Michael Hohl Automotive Group
01.2023 - Current
  • Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
  • Served as a key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
  • Streamlined resource allocation processes by implementing efficient scheduling and tracking systems.
  • Conducted thorough skills assessments to match personnel with appropriate projects, optimizing team performance.
  • Directed and controlled 401K, medical, dental, and vision benefit packages.
  • Maintained compliance with federal and state regulations by conducting regular audits of benefit programs.
  • Developed effective communication materials to educate employees on available benefit options and changes in policies.
  • Managed employee benefits program, working with vendors, providers, and staff to maintain strong portfolio of insurance and retirement options.
  • Managed benefits renewal process, assessing proposals and making recommendations for plan changes.
  • Facilitated seamless onboarding for new hires by delivering detailed benefits orientation sessions.
  • Pioneered adoption of new resource management software, greatly enhancing data accuracy and accessibility.
  • Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
  • Reviewed benefits paperwork for accuracy and completeness.
  • Assisted employees with benefits-related inquiries, ensuring prompt resolutions and increased satisfaction levels.
  • Managed continuous enrollment processes, as well as yearly enrollment periods.
  • Supported payroll department by verifying accuracy of deduction amounts for various benefit plans prior to each pay period processing cycle.
  • Played active part in annual negotiations with providers.
  • Facilitated seamless onboarding experiences for new hires by providing comprehensive benefits orientation sessions.
  • Partnered with third-party vendors to resolve issues related to benefit plans and streamline administrative tasks.
  • Fulfilled reporting requirements of Employee Retirement Income Security Act (ERISA).
  • Assessed and evaluated jobs to determine appropriate salary ranges.

Permit Technician

City of Fernley
09.2022 - 03.2023
  • Handled all incoming permit applications in-person or via web portal
  • Processed building permit applications
  • Records permit information into permitting software database and maintains electronic and hard file property information
  • Processes payments and refund requests for department-related fees, provides coverage for city phone lines and front counter
  • Issues building permits for approved plans and certificates of occupancy for completed projects
  • Informs project applicants of city requirements, processes, and deadlines from time of initial contact to completion of projects
  • First point of contact for customers to aid with building permit policies and procedures
  • Collaborates with Plans Examiners to respond to permit inquiries and assesses appropriate project valuations and permit fee
  • Balances cash drawer daily and obtains required approvals
  • Scans documents for storage in electronic content management (ECM) database
  • Orders and maintains office supplies
  • Developed and strengthened productive working relationships with permitting and regulatory agencies, vendors, and local community

Administrative Specialist II

City of Fernley
03.2019 - 09.2022
  • Federal and State Hazmat and Discharge reporting, bid postings, contract preparation
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors
  • Organized training, client meetings, team meetings and events
  • Produced and distributed memos, newsletters, and other forms of communication
  • Composed and edited complex and sensitive correspondence, reports, and documents
  • Gathered, entered, and updated data to maintain departmental records and databases
  • Maintained office supplies by checking inventory and ordering items
  • Prepared agendas and took notes at meetings to archive proceedings
  • Worked with finance department to file receipts and reimbursements
  • Summarized and analyzed data from sources to create detailed documents, reports, and high-level presentations
  • Generated status reports for senior management activities critical to meeting project and departmental goals

Administrative Assistant IV/Assistive Technology Specialist Disability Support Services

Western Nevada College
02.2009 - 11.2016
  • Managed director's calendar and prepared meeting agenda and materials
  • Made travel arrangements for employee trips and conferences
  • Handled sensitive and confidential employee information with complete discretion
  • Processed onboarding paperwork for new hires and rehires
  • Processed employee status changes, keeping human resources systems and employee records up to date
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork
  • Prepared and posted job openings to appropriate job sites and newspapers
  • Created, organized, and maintained employee personnel files to keep sensitive data secure
  • Scheduled appointments, meetings, and conferences with employees to discuss and mitigate personnel issues
  • Conducted employment verification and background investigation to facilitate the hiring process
  • Posted job announcements and pre-screened applicants to candidates for available positions
  • Developed training materials and procedures or trained users in proper use of hardware or software
  • Assisted with basic accounting functions by reconciling company credit card, petty cash, and expense reports
  • Tracked and submitted employee time sheets to prepare for payroll processing

Education

Bachelor of Science - HR Management

Western Governors University
02.2023

Associate of Arts - General Education

Western Nevada College
05.2011

Skills

  • Skilled Conflict Mediator
  • Employee Relations Specialist
  • Employee Onboarding
  • Recruitment
  • Interviewing
  • Pre-employment screening
  • Talent management
  • Training and mentoring
  • Microsoft office proficiency
  • Employee relations
  • HR policies and procedures

Timeline

Human Resource Manager/Benefits Administrator - Michael Hohl Automotive Group
01.2023 - Current
Permit Technician - City of Fernley
09.2022 - 03.2023
Administrative Specialist II - City of Fernley
03.2019 - 09.2022
Administrative Assistant IV/Assistive Technology Specialist Disability Support Services - Western Nevada College
02.2009 - 11.2016
Western Nevada College - Associate of Arts, General Education
Western Governors University - Bachelor of Science, HR Management

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