Summary
Overview
Work History
Education
Skills
Timeline

Rachel Capannelli

Caddo Mills,TX

Summary

Personable and energetic employee committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Overview

8
8
years of professional experience

Work History

Owner/Operator

Homemaid Cleaning
Caddo Mills, TX
01.2018 - Current
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.

Front Office Associate

Sparks Clinic
Rockwall, TX
01.2016 - 01.2018
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
  • Posted and adjusted payments from insurance companies.
  • Interacted and communicated easily with department personnel and public.

Education

High School Diploma -

Rockwall Heath High School, Rockwall
06.2012

Skills

  • Customer/Client relations
  • Multi-Line Telephone Systems
  • Sensitive Information Handling
  • Punctual
  • Professional demeanor
  • Telephone etiquette
  • HIPAA
  • Team Player

Timeline

Owner/Operator - Homemaid Cleaning
01.2018 - Current
Front Office Associate - Sparks Clinic
01.2016 - 01.2018
Rockwall Heath High School - High School Diploma,

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Rachel Capannelli