Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rachel Carbonell

Clermont

Summary

Dynamic, results-driven professional with a proven ability to adapt quickly and deliver exceptional customer service. Possesses a deep understanding of industry protocols, enabling effective engagement with clients. Committed to inspiring teams and fostering positive relationships that drive success. Eager to leverage skills in a challenging environment to contribute to organizational growth and enhance customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Vitamin Clerk & Backup A/C

Sprouts Farmers Market
12.2024 - Current

Vitamin Clerk Role

  • Customer Service: Providing exceptional customer service by helping customers discover the benefits of supplements and vitamins.
  • Being knowledgeable about products and sharing expertise with customers.
  • Contributing to a positive shopping experience for customers.
  • Merchandising: Create displays, price merchandise, rotate stock, check expiration dates, and keep the department clean.
  • Restocking shelves and maintaining store appearance.
  • Rotating products to ensure freshness and quality.
  • Contributed to the development of store events and promotions, driving customer engagement and sales.
  • Product Knowledge: Learn about vitamins, supplements,
  • Maintain in-depth knowledge of products and stay updated on new wellness trends and alternative health options to educate customers.
  • Operations: Assisting with receiving and stocking merchandise.
  • Managed inventory levels to ensure product availability and reduce stock discrepancies with maintaining and ordering product.
  • Implemented merchandising strategies to enhance product visibility and customer engagement.
  • Adhere to safety/health rules, handle general housekeeping, and manage inventory
  • Collaborating with managers and coworkers to achieve store goals.
  • Maintaining a clean and safe shopping environment.
  • Following company policies and procedures.

Back up A/C Role

  • Accounting: Managing daily cash, deposits, balancing tills, preparing reports, and processing vendor transactions.
  • In-store accounting (cash, funds, reports)
  • Human Resources: Assisting with hiring, onboarding, training, job changes, and team building.
  • Supporting management with financial goals/reports
  • Office Management: Maintaining supply stock, organizing files, and ensuring efficient office operations.
  • Support: Partnering with store management and team members, maintaining front-end security, and ensuring policy compliance.
  • HR support

Crew Member

Trader Joe's
01.2022 - 03.2024
  • Providing exceptional customer service with Trader Joe's “WOW” motto.
  • Operating cash registers and handling transactions accurately.
  • Restocking shelves and maintaining store appearance.
  • Rotating products to ensure freshness and quality.
  • Assisting with receiving and stocking merchandise.
  • Collaborating with fellow crew members to achieve store goals.
  • Participating in store events and promotions.
  • Maintaining a clean and safe shopping environment.
  • Following company policies and procedures.
  • Being knowledgeable about products and sharing expertise with customers.
  • I utilized my creative and artistic skills to enhance the visual appeal of the store environment by creating pleasing displays and signage.
  • Contributing to a positive shopping experience for customers.
  • Implemented innovative visual merchandising strategies, leading to an increase in sales of featured products.
  • Created eye-catching store displays that received positive feedback from customers and management.
  • Contributed to the development of store events and promotions, driving customer engagement and sales.

Education

Bachelor of Science - Scenic Design and Production Management

Florida International University
Miami

Interior Designing

Florida International University
Miami

Skills

  • Client engagement
  • Supervision
  • Effective project presentations
  • Fluent in two languages
  • Meeting & Scheduling coordinating
  • Creative problem-solving
  • Collaborative team development
  • Organized shooting
  • Supplier relationship building
  • Public Relations
  • Strong self-motivation

Certification

  • Ceritifed Vegan Nutritionist - 2021

Languages

Spanish

Timeline

Vitamin Clerk & Backup A/C

Sprouts Farmers Market
12.2024 - Current

Crew Member

Trader Joe's
01.2022 - 03.2024

Interior Designing

Florida International University

Bachelor of Science - Scenic Design and Production Management

Florida International University