Summary
Work History
Education
Skills
Timeline
Generic

Rachel Cardoza

Elk Grove,CA

Summary

Driven professional with a proven track record in healthcare and customer service, notably at Sallie Rhoads. Excelled in elderly care and administrative tasks, demonstrating exceptional time management and problem-solving skills. Achieved significant improvements in client satisfaction and operational efficiency, leveraging respectful communication and compassionate service to exceed employer expectations.

Work History

Caregiver

Sallie Rhoads
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with activities of daily living, promoting independence and quality of life.

Medical Administrative Assistant

Gi Consultants LLC
  • Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.

Barista

Redemption Coffee
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.

Education

High School Diploma -

Elk Grove High School
Sacramento

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving

Timeline

Caregiver

Sallie Rhoads

Medical Administrative Assistant

Gi Consultants LLC

Barista

Redemption Coffee

High School Diploma -

Elk Grove High School

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Rachel Cardoza