Rachel Carrithers
Riverside,CA
Summary
Dynamic sales associate with proven expertise in customer service and sales strategy. Skilled in cash handling and inventory management, I consistently enhanced store performance through effective product merchandising and relationship building. Recognized for resolving customer complaints professionally, contributing to a positive shopping experience and increased sales volume.
Overview
3
3
years of professional experience
Work History
Sales Associate
Alternative Retail
Santa Ana, CA
08.2022 - 01.2024
- Greeted customers to determine wants or needs.
- Handled customer complaints in a professional manner.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized stockroom shelves according to size, color or style.
- Developed promotional strategies to increase sales volume.
- Built and maintained relationships with peers and upper management to drive team success.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Seasonal Sales Associate
Papaya Clothing
Riverside, CA
10.2021 - 12.2021
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Attended weekly team meetings to review performance goals and objectives.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
Seasonal Sales Associate
Aeropostale
Riverside
07.2021 - 10.2021
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Handled customer complaints in a professional manner.
- Greeted customers to determine wants or needs.
- Organized stockroom shelves according to size, color or style.
- Processed credit card transactions quickly and securely.
- Organized store by returning merchandise to proper areas and restocked displays.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
MARTIN LUTHER KING HIGH SCHOOL
Riverside, CA05-2022
Skills
- Customer service
- Sales strategy
- Cash handling
- Inventory management
- Product merchandising
- Relationship building
Timeline
Sales Associate
Alternative Retail
08.2022 - 01.2024
Seasonal Sales Associate
Papaya Clothing
10.2021 - 12.2021
Seasonal Sales Associate
Aeropostale
07.2021 - 10.2021
High School Diploma -
MARTIN LUTHER KING HIGH SCHOOL
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