Rachel Cass
Grass Lake,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
5
5
years of post-secondary education
10
10
years of professional experience
Work History
Bay Attendant
Blue Beacon Truck Wash
Dexter, US
10.2021 - Current
- Delivered outstanding customer service to truck drivers and clients, ensuring a positive experience.
- Utilized pressure washers and cleaning tools to uphold high standards of cleanliness and efficiency.
- Ensured cleanliness and organization of wash bays and equipment to facilitate smooth operations.
Housekeeper
HOUSEKEEPING ASSOCIATES
Ann Arbor, US
01.2020 - 10.2021
- Sanitized guest rooms to maintain high cleanliness standards and enhance guest satisfaction.
- Applied cleaning chemicals according to safety guidelines to ensure a safe environment for guests.
- Collaborated with team members to streamline daily cleaning processes, improving overall workflow.
Caregiver
Our Family Friend
Chelsea, Michigan
11.2019 - 01.2020
- Assisted over 20 residents with daily needs such as dressing, personal hygiene, turning positions and transferring from chairs to beds
- Coordinated residents' schedules for exercise routines, doctor appointments, medication intake, and family visits, ensuring timely participation and adherence to care plans.
- Provided companionship and emotional support to enhance client well-being.
- Overseen residents' schedules consisting of exercise routines, doctor appointments, medication intake and family visits
- Adhered to care plans and implemented safety practices, promoting resident well-being and reducing risk of accidents.
- Created a safe environment to prevent falls and accidents
- Performed errands for residents to meet their daily needs, including grocery shopping.
- Delivered companionship and emotional support, fostering positive relationships and enhancing overall client well-being.
Dietary Aide
UNITED METHODIST RETIREMENT COMMUNITY
Chelsea
06.2017 - 12.2019
- Provided personalized meal service to elderly residents, catering to their specific dietary needs and preferences
- Monitored residents' meal experiences and addressed issues to enhance satisfaction and comfort during dining
- Ensured cleanliness by sanitizing work areas, utensils, dishes, and silverware to promote a safe dining environment
Crew Member
SUBWAY
Jackson, MI
09.2016 - 06.2017
- Welcomed guests with a friendly demeanor at the entrance. and prepared orders promptly to enhance customer experience
- Checked and restocked sandwich unit items to maintain supply for smooth operations
- Maintained cleanliness of restaurant areas to ensure a welcoming environment. to ensure a hygienic environment for guests. and maintained all areas of the restaurant to promote a clean image
Education
Associate of Applied Science - Business Administration
JACKSON COLLEGE
Jackson, MI 08.2024 - 07.2025
High School Or Equivalent -
GRASS LAKE HIGH SCHOOL
Grass Lake, MI 09.2012 - 06.2016
Skills
- Sanitation protocols
- Nutritional awareness
- Facility maintenance
- Customer service
- Guest relations
- Communication
- Teamwork
- Attention to detail
- Time management
- Adaptability
- Problem solving
- Leadership
- Outgoing and positive
Certification
- CPR Certification
- SafeServ Certified
Timeline
Associate of Applied Science - Business Administration
JACKSON COLLEGE
08.2024 - 07.2025
Bay Attendant
Blue Beacon Truck Wash
10.2021 - Current
Housekeeper
HOUSEKEEPING ASSOCIATES
01.2020 - 10.2021
Caregiver
Our Family Friend
11.2019 - 01.2020
Dietary Aide
UNITED METHODIST RETIREMENT COMMUNITY
06.2017 - 12.2019
Crew Member
SUBWAY
09.2016 - 06.2017
High School Or Equivalent -
GRASS LAKE HIGH SCHOOL
09.2012 - 06.2016