Hi, I’m
Rachel Cellitti
Summary
Dedicated and goal-oriented professional with comprehensive experience in managing day to day activities with analysis of ongoing performance and statistics to maintain competent operational accomplishments. Instrumental in building new teams, hiring and onboarding staff, and providing effective training and coaching. Expert at managing P/L statements, generating compensation reports, and providing regional monthly and yearly reports to executive team. Well versed in fostering strong business relationships and collaborating with key stakeholders for attainment of desired organizational goals. Track record of developing and directing developmental goals for team as a whole, as well as for each individual associate. Articulate communicator with extraordinary analytical, planning, problem-solving, pressure handling, multitasking, time management, leadership, and organizational skills. Ability to thrive in remote working environment.
Overview
25
years of professional experience
3
Certification
Work History
CommonSpirit Health
Executive Recruitment Coordinator
11.2021 - Current
Job overview
- Developed strong relationships with hiring managers; understanding their requirements and providing tailored support
- Maintained candidate records using ICims and updated information accordingly
- Managed onboarding processes, ensuring new employees had a seamless transition into their roles
- Operated and maintained applicant tracking and candidate management system
- Completed human resource operational requirements by scheduling and assigning employees
- Coordinator for all Confidential Executive (SVP and above) hires within organization
Midwest Dental Support Center
Regional Director of Operations
01.2014 - 01.2021
Job overview
- Hired and established numerous teams (22 Sites), while directing onboarding, performance plans, coaching while maintaining employee engagement
- Delivered optimum services to ensure improvement in learning and development
- Managed and sustained exceptional success in Region year over year
- Managed P/L statements, generated compensation reports, and provided regional monthly and yearly reporting to executive team, including staff retention, cost control, EBIDA forecasting and cost management
- Demonstrated excellent problem-solving abilities and presented strong, clear, and forward-thinking action plans
- Created alignment and cohesion for greatest experience for company, workers, and patients in practices by performing as point of contact between customer and support center
- Steered significant effort to oversee multi-unit 22 offices operations in Northern Illinois and Wisconsin's southern region
- Maximized sales team efficiency by providing effective coaching
ADMI
Regional Operations Manager
11.2009 - 04.2013
Job overview
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings
- Developed processes to save on costs and prevent losses
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth
- Spearheaded operational procedures and processes to improve efficiency and optimize operations
Education
Harlem High SchoolMachesney Park, IL
High School Diploma
05.1996
Skills
- Cost Management
- Field Operations
- Team Development
- Written and verbal communication
- Strategic Planning
- Human Resources
- Self motivated
- Confidentiality
- Analytical and Critical Thinking
- Customer Relationship Management
Accomplishments
- Performed as Regional Operations Manager of Year at Aspen Dental
- Ranked first out of 15 Regional Managers, maintaining a financing acceptance rate with 70.4 percent, territory leader in ATP (accepted financial plan) percentage
- Achieved accolades for YOY growth, cost control, staff retention, and patient/customer satisfaction
Certification
Certified TAS through AIRS
Certified HRBP through AIRS
Certified DEIB Specialist through AIRS
Timeline
Executive Recruitment Coordinator
CommonSpirit Health
11.2021 - Current
Regional Director of Operations
Midwest Dental Support Center
01.2014 - 01.2021
Regional Operations Manager
ADMI
11.2009 - 04.2013
Harlem High School
High School Diploma
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