Rachel Chandali
Woodmere,NY
Summary
Accomplished Key Account Manager with a proven track record at El Al Airlines, adept at driving business growth through robust client relationship building and strategic business development. Leveraged data-driven decision-making and Amadeus expertise to enhance profitability, achieving significant client satisfaction and operational efficiencies. showcasing leadership and analytical skills.
love EL AL products and proud to represent EL AL at many Events and Occasions, such as Taglit , Concerts Events and at the Airport assisting large sensitive movements with the process of checking in.
Close relationship with my mangers, colleges , airports security teams and all station mangers in the USA
Overview
41
41
years of professional experience
Work History
Key Account Manager
El Al Airlines
04.2018 - Current
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Developed and delivered presentations to key customers to position products and services.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
Check-In Agent
El Al Airlines
09.1998 - 05.1999
- Assisted passengers with special needs, ensuring comfortable and hassle-free travel experiences.
- Streamlined the check-in process for a smoother experience, managing passenger reservations with accuracy.
Import Department Coordinator
Rad Data Communication
09.1988 - 04.1991
- Managed vendor relationships, negotiating contracts for optimal cost savings without compromising quality or service levels.
- Oversaw daily operations, ensuring smooth workflows and timely completion of tasks within the department.
- Implemented performance tracking tools, enabling informed decision-making and proactive problem-solving within the department.
Import Forwarding Manager
Daffna Weisman and Lavi (today Zim)
09.1986 - 08.1988
- Developed and maintained relationships with customers and suppliers through account development.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- overseas a logistical process that involves coordinating shipments from suppliers overseas, ensuring they are handled by airlines , and maintaining customer satisfaction by insuring timely deliveries.
- Managing a complex network of communications involving large companies ,suppliers and Airlines globally.
Soldier Intelligence Unit
Israel Army
08.1983 - 07.1985
Education
Hadassim
Israel Skills
Client Relationship Building
Business Development
Key Account Management
Data-driven decision-making
Amadeus , ARD Web, basic ticketing , Basic reservation
E-club, Tableau , UATP Moked,
Basic office skill
basic Excel skill
Familiar with EL AL website and advising managements on improvements that are needed
Timeline
Key Account Manager
El Al Airlines
04.2018 - Current
Check-In Agent
El Al Airlines
09.1998 - 05.1999
Import Department Coordinator
Rad Data Communication
09.1988 - 04.1991
Import Forwarding Manager
Daffna Weisman and Lavi (today Zim)
09.1986 - 08.1988
Soldier Intelligence Unit
Israel Army
08.1983 - 07.1985
Hadassim
Similar Profiles
Rotem ShalitRotem Shalit
Security Manager at EL - AL AirlinesSecurity Manager at EL - AL Airlines
Adam SirtonAdam Sirton
Aircraft Interior Technician at El Al AirlinesAircraft Interior Technician at El Al Airlines
Adam Har-ShemeshAdam Har-Shemesh
El Al Security, Security Officer at El Al AirlinesEl Al Security, Security Officer at El Al Airlines
Aviya CaspiAviya Caspi
Operations Supervisor at El Al AirlinesOperations Supervisor at El Al Airlines
Niv ShapiraNiv Shapira
Tutor at G.W Hewlett High ScoolTutor at G.W Hewlett High Scool