Rachel Chavez
Eagle Mountain,UT
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
MANAGING DIRECTOR
Pearls And French Fries - Boutique Screen Printing
04.2020 - Current
- Created and managed social media content strategy across multiple platforms
- Researched and planned attendance and booth design at vendor events to increase sales and name recognition in the community
- Maintained relationships with corporate clients to process and deliver bulk orders
- Oversaw all budget planning, billing, and purchasing
- Forecasted supply and demand to ensure availability and keep costs within budget
SENIOR SOCIAL MEDIA CONTENT MANAGER
Alliance Health Networks
10.2014 - 04.2016
- Collaborated with other departments to create platform specific content for social media platforms
- Engaged with followers on multiple social media platforms
- Managed daily schedules for posting new content across all social platforms
- Reported metrics and collaborated to create metric goals for each platform.
SENIOR COMMUNITY MANAGER
Alliance Health Networks
04.2011 - 10.2014
- Was an integral part of a major redesign of company's website platform
- Investigated and resolved member inquiries and technical issues to increase member retention
- Built relationships with community advocates to ensure contractual obligations have been met on both sides thus motivating advocates to extend their relationships with the company
- Collaborated with other departments to create and implement community events with increased traffic and member engagement throughout all online channels.
EMAIL MARKETING COORDINATOR
Alliance Health Networks
09.2010 - 05.2011
- Created and implemented a process in which lists were more thoroughly scrubbed and sent at optimal times thus Increasing click through rates by 7%
- Initiated a new product offering that created a new revenue stream
- Created reports and analyzed trends to further optimize e-mail marketing programs.
- Managed multiple simultaneous email campaigns from start to finish.
- Developed ongoing strategies to optimize for email performance and conversions.
DIALOG MARKETING COORDINATOR
Datamark
06.2008 - 08.2010
- Planned, proposed and implemented email/direct mail marketing campaigns
- Worked with internal tech team to create and enhance internal programs associated with email marketing
- Built and managed multiple campaigns and projects simultaneously.
CHARITY COMMITTEE CO-CHAIR
Datamark
01.2009 - 08.2010
- Worked with local and national charities to organize events
- Worked with internal tech team
- Coordinated with internal creative team to create marketing materials for events.
Skills
Verbal and written communication
Relationship Building
Customer Relations
Project Management
Strategic Planning
Marketing
Business Development
Decision-Making
Scheduling
Records Organization and Management
Timeline
MANAGING DIRECTOR
Pearls And French Fries - Boutique Screen Printing
04.2020 - Current
SENIOR SOCIAL MEDIA CONTENT MANAGER
Alliance Health Networks
10.2014 - 04.2016
SENIOR COMMUNITY MANAGER
Alliance Health Networks
04.2011 - 10.2014
EMAIL MARKETING COORDINATOR
Alliance Health Networks
09.2010 - 05.2011
CHARITY COMMITTEE CO-CHAIR
Datamark
01.2009 - 08.2010
DIALOG MARKETING COORDINATOR
Datamark
06.2008 - 08.2010
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