Rachel Ciarametaro
Phoenix,AZ
Summary
I'm a dedicated professional with hands-on experience at In-N-Out and Walmart, where I gained experience in customer service and time management skills—consistently worked to boost customer satisfaction and resolve issues through effective decision-making and relationship-building. I'm also comfortable with computer tasks and committed to maintaining high cleanliness standards. Flexible schedule and attention to detail have always helped contribute to team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Walmart Associate
Online Grocery Pickup
03.2024 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Trained and mentored junior staff on customer service strategies and techniques.
In-N-Out Associate
Level 5
03.2021 - Current
- Provide excellent customer service and ensure customer satisfaction.
- Greet and interact with customers in a friendly and professional manner.
- Take accurate food and drink orders.
- Prepare and cook menu items according to In-N-Out's quality standards.
- Maintain cleanliness and organization in the kitchen and food preparation areas.
- Operate the cash register efficiently and handle transactions accurately.
- Ensure proper handling of cash and credit card transactions.
- Work effectively with other team members to ensure smooth operation of the restaurant.
- Support and assist team members in various tasks as needed.
- Maintain cleanliness of the dining area, restrooms, and kitchen.
- Perform regular cleaning and sanitation tasks to meet health and safety standards.
Education
High School Diploma -
Ridgeline Academy
39808 N Gavilan Peak Pkwy, Anthem, AZ 8508605.2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Decision-Making
- Relationship Building
- Complex Problem-Solving
- Flexible Schedule
Certification
- CPR Certified
Languages
Latin
Elementary
Timeline
Walmart Associate
Online Grocery Pickup
03.2024 - Current
In-N-Out Associate
Level 5
03.2021 - Current
High School Diploma -
Ridgeline Academy
- CPR Certified
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