Rachel Clark
Muscle Shoals,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Accounts Payable Coordinator
Florence Nursing And Rehabilitation Center
08.2022 - Current
- Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
- Processed check disbursements and reconciled related ledger.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Matched purchase orders with invoices and recorded necessary information.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Bank Teller
Bank Independent
07.2015 - 05.2021
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Educated customers on use of banking website and mobile apps.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Assisted customers with compromised debit cards and issued new credentials.
- Audited fellow teller currency to contribute to dual-control procedures.
- Placed orders for customer checks and verified starting numbers.
- Turned in excess cash to maintain drawer security.
- Removed mutilated currency from circulation.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained accurate records of customer transactions in line with bank procedures.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Monitored and reported suspicious activity in line with bank security policies.
- Assisted with training of new tellers on policies and procedures.
- Followed up on customer complaints and provided solutions to enhance customer satisfaction.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Executed wire transfers, stop payments and account transfers.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Referred customers to other banking departments for specialized services.
- Monitored and verified suspicious activity on customer accounts.
- Trained new hires on customer service policies and procedures.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Received loan and utility payments, sending funds to correct destinations.
Education
High School Diploma -
Florence High School
FLorence, AL 05.2012
Skills
- Month-End Closings
- Calculator Usage
- Invoice Processing
- Prioritization Skills
- Office Supplies and Inventory
- Vendor Relationship Management
- Monetary Transactions
- Microsoft Office
- Vendor Engagement
- Customer Satisfaction
- Client Confidentiality
Timeline
Accounts Payable Coordinator
Florence Nursing And Rehabilitation Center
08.2022 - Current
Bank Teller
Bank Independent
07.2015 - 05.2021
High School Diploma -
Florence High School
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