Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rachel Cloud

Wichita,KS

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Server

Texas Roadhouse
Wichita, KS
11.2022 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Top 20 Order Makers in the Hauber Market

Hostess Trainer

NorthStar Steakhouse
Topeka, KS
08.2020 - 08.2022
  • Identified potential risks associated with hosting services and developed plans for mitigating those risks.
  • Provided support during peak periods by working directly alongside hostesses at busy times.
  • Developed and implemented hostess training programs to ensure compliance with company policies and procedures.
  • Provided feedback and coaching to improve staff performance.
  • Monitored employee interactions with customers to ensure quality standards were met.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

Meat Process Worker

Bowser Meat Processor
Meriden, KS
06.2017 - 08.2020
  • Monitored the quality of fresh and frozen meats to ensure adherence to safety standards.
  • Performed daily maintenance on equipment including cleaning, lubricating, and inspecting for any problems.
  • Labeled packages with product name, weight, price and expiration date as per company policy.
  • Checked temperatures of coolers and freezers regularly to guarantee proper preservation of meat products.
  • Used powered equipment such as saws, knives, and skinner machines to complete efficient meat processing.

Education

Bachelor of Science - Applied Engineering

Wichita State University
Wichita, KS
05-2026

Skills

  • Interpersonal Skills
  • Fostered a Positive Work Environment
  • Enhanced Customer Satisfaction
  • Demonstrated Commitment and Reliability
  • Addressed Complaints Professionally

Languages

Spanish
Limited

Timeline

Server

Texas Roadhouse
11.2022 - Current

Hostess Trainer

NorthStar Steakhouse
08.2020 - 08.2022

Meat Process Worker

Bowser Meat Processor
06.2017 - 08.2020

Bachelor of Science - Applied Engineering

Wichita State University

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Rachel Cloud