Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Took emerging leader program for storemanager.
Responsible over my 10 years as a storemanager for district follow up tasks such as, customer service, merchandising, enrollments to loyalty, thorough scans for boh outtages, AP(LP) internal and external events, training new store management.
Known as the " fixer" i got stores that needed help and I fixed them gutted stockrooms,organization of stockroom, planograms up to date, BOHs corrected and sales floor,results and service to standards.
Worked for company 15 years storemanager 10 years have hlbeen promoted and sent to 15 stores within the company through hard work and dedication.