Rachel Collins
Oklahoma City
Summary
Dynamic professional with a diverse skill set and a strong passion for continuous growth and development. Experience has honed abilities in communication, time management, and organization, fostering an adaptable approach to challenges. Recognized for exceptional social skills, serving as a cornerstone for building relationships and collaborating effectively in team environments. Eager to leverage these strengths to contribute meaningfully in a new role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Product Picker
Hobby Lobby
10.2024 - Current
- Collaborated with team members to meet daily picking and packing targets
Assistant Manager
Cheley Colorado Camps
05.2017 - 10.2024
- Maintained all operations within the kitchen at camp.
- Promoted after year
- Managed a group of staff members
- Help cook meals for staff and children
- Ordered and stocked Camp food
Assistant Manager
Vail Resorts
10.2023 - 04.2024
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Developed employee schedules based on business needs while optimizing staffing levels during peak hours
- Conducted regular meetings with staff to communicate goals, expectations, and provide updates on company initiatives
- Maintained up-to-date knowledge of industry trends, competitor activities, and market conditions through continuous research
- Assisted customers with inquiries or concerns regarding products/services while providing exceptional customer service experience
- Demonstrated strong leadership skills by motivating team members towards achieving individual/team targets/goals
Sales Associate
Valley Floral Company LLC
04.2023 - 05.2023
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Maintained a clean and organized work environment to enhance the shopping experience for customers
Assistant Manager
Chick-fil-A
12.2022 - 04.2023
- Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
- Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
- Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
- Insures that workstations are clean at all times.
- Insures that cashiers follow cash handling procedures at all times.
- Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
- Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
- Perform any of the tasks above as needed throughout shift.
- Addresses guest issues that may arise; consults with management regarding complex issues.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Communicates employee performance and policy/procedure violations to management for appropriate handling.
- Strictly adheres to all Company policies and procedures.
Assistant Manager
Oliveto Italian Bistro
10.2021 - 05.2022
- Make schedules
- Speak to customer
- Run the dining room
- Managed a group of employees
- Performed official money count every night
- Opened and closed the restaurant at the beginning and end of shifts
- Uphold a high standard of customer service
- Recruited, interviewed and hired individuals who brought dedication to the team
Education
Artesia High School
Artesia, NM05.2016
Skills
- Sales
- Cash register
- Training
- Inventory Control
- Catering
- Food industry
- Contract
- Driving
- Food Prep
- Recruiting
- Warehouse experience
- Budgeting
- Microsoft Outlook
- Food Safety
- Cleaning Experience
- Microsoft Word
- Communication skills
- Phone etiquette
- Leadership
- Meal Preparation
- Food handling
- Cooking
- POS
- Event Planning
- SharePoint
- Cash Handling
- Supervising Experience
- Food Service
- Coaching
- MICROSOFT OFFICE
- POWERPOINT
- MICROSOFT EXCEL
- Guest relations
- Front desk
- Customer service
- Store management
- Organizational Skills
- Pallet jack
- Assistant Manager Experience
- Guest services
- Kitchen Experience
- Floral Design
- Negotiation
Certification
ServSafe
Additional Information - Special Skills
- Working with hands
- Attention to detail
- Ingenuity
- Communication
- Ability to talk to people
- Experience with computers
- Microsoft Office
- PowerPoint
- Microsoft Excel
- Ability to handle and shoot small arms
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Product Picker
Hobby Lobby
10.2024 - Current
Assistant Manager
Vail Resorts
10.2023 - 04.2024
Sales Associate
Valley Floral Company LLC
04.2023 - 05.2023
Assistant Manager
Chick-fil-A
12.2022 - 04.2023
Assistant Manager
Oliveto Italian Bistro
10.2021 - 05.2022
Assistant Manager
Cheley Colorado Camps
05.2017 - 10.2024
Artesia High School
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