Rachel Comer
MINFORD,OH
Summary
Accomplished RN with a proven track record at Southern Ohio Medical Center, excelling in patient education and wound care. Leveraged clinical judgment and compassionate care to enhance patient outcomes, significantly reducing hospital readmissions. Mentored new staff, fostering professional growth and a cohesive team environment. Skilled in geriatric nursing and quality improvement, consistently prioritizing patient safety and satisfaction.
Overview
21
21
years of professional experience
Work History
RN Staff Nurse
Southern Ohio Medical Center
Portsmouth, OH
09.2018 - Current
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Educated patients on disease prevention and management, promoting healthier lifestyles.
- Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
- Managed complex wound care cases using advanced skills in assessment, dressing application, and infection control measures.
- Mentored new nursing staff, contributing to a more cohesive and efficient team environment.
- Conducted thorough patient assessments upon admission to determine appropriate level of care required based on individual needs.
Home Health RN Case Manager
Southern Ohio Medical Center
Portsmouth, OH
09.2018 - Current
- Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
- Reduced hospital readmissions through diligent monitoring of patients'' progress and timely interventions in-home settings.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
- Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
- Empowered patients and their families to take an active role in care decisions, fostering a sense of self-efficacy and improving long-term health outcomes.
- Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
- Enhanced patient outcomes by developing personalized care plans and coordinating interdisciplinary team collaboration.
- Assisted patients with activities of daily living to promote independence.
- Developed and implemented discharge plans to promote continued care after discharge.
- Delivered after-hours care to patients based on strict role-call rotations.
Patient Care Coordinator
Heartland Hospice
Lucasville, OH
09.2008 - 09.2018
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Director of Professional Services
Heartland Hospice
Lucasville, OH
09.2008 - 08.2018
- Worked closely with team to support innovation in product research and development.
- Provided oversight and direction on development of prospective product offerings.
- Expanded company''s market presence by successfully launching new professional services offerings in key industries.
- Fostered a culture of continuous improvement among team members through regular feedback sessions, skill development workshops, and mentoring programs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Streamlined internal communication channels to improve collaboration between departments, enhancing overall organizational effectiveness.
- Reduced operational costs by identifying inefficiencies and implementing cost-effective solutions for service delivery.
- Developed high-performance teams through targeted recruitment, training, and performance management initiatives.
Registered Nurse
Heartland of Portsmouth
Portsmouth, OH
07.2003 - 09.2008
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Education
Bachelor Of Science In Nursing - Nursing
Chamberlain University
Downers Grove, IL12.2019
Associate Degree In Nursing - Nursing
University of Rio Grande/Rio Grande Community College
Rio Grande, OH05.2007
LPN -
Scioto County Career Technical Center
Lucasville, OH08.2004
Skills
- Mental health care
- Clinical judgment
- Diabetes management
- Geriatric Nursing
- Home Health Care
- Quality Improvement
- Palliative Care
- Direct Patient Care
- Wound Care
- Intake and discharge
- Patient Education
Timeline
RN Staff Nurse
Southern Ohio Medical Center
09.2018 - Current
Home Health RN Case Manager
Southern Ohio Medical Center
09.2018 - Current
Patient Care Coordinator
Heartland Hospice
09.2008 - 09.2018
Director of Professional Services
Heartland Hospice
09.2008 - 08.2018
Registered Nurse
Heartland of Portsmouth
07.2003 - 09.2008
Bachelor Of Science In Nursing - Nursing
Chamberlain University
Associate Degree In Nursing - Nursing
University of Rio Grande/Rio Grande Community College
LPN -
Scioto County Career Technical Center