Rachel Copeland
North Little Rock,AR
Summary
Dynamic ICU Nurse bringing 2 years experience of treating patients and coordinating care with other healthcare staff. Proven history of leveraging critical thinking, analysis and medical knowledge to deliver superior care in high-pressure environments. Prioritizes clinical and operational tasks in fast-paced emergency medicine settings.
Overview
14
14
years of professional experience
Work History
Registered Nurse - ICU
Baptist Health Medical Center
03.2022 - Current
- Assessed and documented changes in patient's condition and treated patient's with higher level of care.
- Administered medications and treatments as ordered by physician.
- Provided targeted care and treatment to critical patients.
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Evaluated patient histories, complaints, and current symptoms.
- Implemented infection control measures consistently, minimizing risk of cross-contamination among vulnerable ICU patients.
- Advocated for patient needs, working closely with healthcare providers to ensure individualized care plans were developed and executed accordingly.
- Proactively addressed potential issues through regular rounds with physicians which led to early identification of deteriorating conditions.
- Operated advanced life support equipment proficiently during emergencies, stabilizing critically ill patients swiftly when necessary.
- Contributed to a positive work environment by actively participating in team meetings, sharing ideas, and supporting colleagues during challenging situations.
- Reduced patient complications through diligent monitoring and swift interventions during critical situations.
- Provided compassionate end-of-life care for terminally ill patients and their families, ensuring dignity and comfort during difficult moments.
- Managed accurate documentation of patients'' conditions, treatments, and progress to maintain clear records for effective decisionmaking.
- Developed strong rapport with patients and their families, providing emotional support while addressing medical concerns.
- Demonstrated expertise in pain management, ensuring timely and effective relief for ICU patients with acute and chronic discomfort.
Client Service Specialist
Ameriprise Financial
03.2010 - 05.2020
- Maintained detailed records of client interactions, facilitating seamless handoffs between team members when necessary.
- Met customer call guidelines for service levels, handle time and productivity.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer calls and emails to answer questions about products and services.
- Trained and supervised junior customer service representatives on best practices to meet organization goals.
Education
Associate of Science - Nursing
University of Arkansas At Little Rock
Little Rock, AR12.2021
Associate of Arts - General
Pulaski Technical College
North Little Rock01.2020
Skills
- Resource Monitoring
- Patient Check-Ins
- Procedure Support
- Fluid Intake and Output Monitoring
- Problem-Solving
- Cardiac monitors
- Healthcare ethics
- Pulmonary Assessments
Timeline
Registered Nurse - ICU
Baptist Health Medical Center
03.2022 - Current
Client Service Specialist
Ameriprise Financial
03.2010 - 05.2020
Associate of Science - Nursing
University of Arkansas At Little Rock
Associate of Arts - General
Pulaski Technical College
Similar Profiles
Remnique TomassiniRemnique Tomassini
Certified Pharmacy Technician at Baptist Health Medical Center-Little RockCertified Pharmacy Technician at Baptist Health Medical Center-Little Rock
Brittany RichardsonBrittany Richardson
Surgery Coordinator at Baptist Health Medical CenterSurgery Coordinator at Baptist Health Medical Center
Ayana HarperAyana Harper
Patient Registration Specialist at Baptist Health Medical CenterPatient Registration Specialist at Baptist Health Medical Center
Paige JonesPaige Jones
Compliance Operations and Business Manager at Baptist Health Medical CenterCompliance Operations and Business Manager at Baptist Health Medical Center
TYLER HUGHESTYLER HUGHES
Printer Technician at Standard Business SystemsPrinter Technician at Standard Business Systems