Rachel Cornwell
Sanford,USA
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
11
11
years of professional experience
Work History
Executive Assistant
Pension Professionals
02.2023 - 11.2024
- Provided high-level administrative support to the executive team, managing calendars, scheduling meetings, and coordinating travel arrangements
- Screened phone calls and emails for executives, prioritizing messages and responding on their behalf when necessary
- Maintained a professional image of the executive office through effective communication with internal staff members as well as external stakeholders such as clients or vendors
- Coordinated complex travel itineraries including flights, accommodations, ground transportation etc
- Implemented streamlined administrative procedures improving efficiency in the productivity department
Assistant Concierge
Attaché Business Center
02.2023 - 11.2024
- Assisted guests with reservations, ensuring a seamless booking experience.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Maintained concierge book to provide visitors with access to relevant local and internal information.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Lead Teacher
Cranton Thomes Day School
04.2018 - 02.2023
- Monitored student progress through regular assessments and provided timely feedback to students and parents/guardians
- Collaborated with colleagues to develop curriculum materials aligned with state standards
- Mentored new teachers by providing guidance on instructional practices, classroom management strategies, and professional development opportunities
- Participated in ongoing professional development activities to stay updated on current educational trends and best practices
- Designed creative hands-on activities that encouraged critical thinking skills
Front of House Manager
Bessie's Diner
09.2016 - 03.2018
- Oversaw daily operations of a high-volume restaurant, ensuring smooth and efficient service
- Managed a team of six front-of-house staff, providing training, coaching, and performance evaluations
- Demonstrated exceptional critical thinking skills by resolving guest complaints promptly and effectively
- Collaborated with the HR department to recruit, interview, and onboard new FOH staff members
- Conducted regular meetings with FOH staff to communicate updates on menu changes, specials, promotions, and upcoming events
Clerical Secretary
Worcester County Social Services
11.2013 - 09.2016
- Screened and directed incoming calls, providing information, and taking messages, as necessary
- Maintained confidential files and records in accordance with company policies
- Manage email correspondence by responding to inquiries promptly and professionally
- Developed efficient filing systems both physical (paper) copies as well as electronic files
Education
Culinary Arts -
York County Community College
Wells, Maine2013
Skills
- Executive Support
- Administrative Support
- Office Management
- Process Improvements
- Customer Service-oriented
- Executive schedule management
- Meticulous attention to detail
- Strong problem solver
Timeline
Executive Assistant
Pension Professionals
02.2023 - 11.2024
Assistant Concierge
Attaché Business Center
02.2023 - 11.2024
Lead Teacher
Cranton Thomes Day School
04.2018 - 02.2023
Front of House Manager
Bessie's Diner
09.2016 - 03.2018
Clerical Secretary
Worcester County Social Services
11.2013 - 09.2016
Culinary Arts -
York County Community College
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