Rachel Cornwell

• Managed front desk operations and greeted visitors with professionalism.
• Scheduled appointments and coordinated meetings for office staff.
• Maintained office supplies and ordered inventory as needed.
• Managed employee records and maintained confidentiality of sensitive information.
• Coordinated recruitment processes, including job postings and candidate screenings.
• Supported payroll processing by collecting and verifying timekeeping data.
• Assisted in performance evaluation processes by preparing necessary documentation.
• Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
• Assisted with planning, organizing and coordinating company events.

• Managed two executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Screened phone calls and three email domains for executives, prioritizing messages and responding on their behalf when necessary.
• Maintained professional image of executive office through effective communication with internal staff members as well as external stakeholders such as clients or vendors.
• Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
• Participated in recruitment and selection process for new hires.
• Developed strong relationships with employees through consistent communication and support.
• Organized company-wide events for team building purposes, boosting overall morale among employees.
• Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.

Attache Business Center - Assistant Concierge

• Assisted guests with conference room reservations, ensuring seamless booking experience.
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Maintained concierge book to provide visitors with access to relevant local and internal information.
• Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
• Screened phone calls and three email domains for Chief Concierge, prioritizing messages and responding on their behalf when necessary.

• Mentored and guided junior teachers in classroom management techniques.
• Collaborated with parents to support student learning and development.
• Assessed student progress through regular evaluations and feedback sessions.
• Coordinated classroom resources to create an effective learning environment.
• Worked with teachers to design interactive lessons and increase student success.
• Communicated objectives for lessons, units and projects to students and parents.

• Managed daily operations and front-of-house staff.
• Trained new employees on customer service and operational procedures.
• Coordinated dining room setup and maintained cleanliness standards.
• Oversaw guest seating, ensuring efficient flow during peak hours.
• Resolved customer complaints swiftly to maintain satisfaction levels.
• Scheduled shifts for front-of-house staff to optimize coverage and efficiency.
• Collaborated with kitchen staff to ensure timely food service delivery.
• Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.

• Managed scheduling and appointment coordination for social service staff.
• Assisted clients with inquiries and directed them to appropriate resources.
• Organized and maintained confidential client files and documentation.
• Processed incoming correspondence and routed to relevant departments.
• Collaborated with team members to streamline office operations and workflows.
• Opened and distributed incoming mail; prepared outgoing mail including certified letters.
• Ordered office supplies as needed; maintained an organized inventory of all items stocked in supply room.
• Answered and screened telephone calls, directed callers to appropriate staff members, took messages and provided information in response to inquiries.