Hi, I’m
RACHEL COUTURE
Bristol,CT
Summary
- Client-focused Project Representative with 12 plus years of providing solutions to customers. Solid understanding of construction materials and installation of them. Meticulous project coordinator, excellent at juggling multiple tasks and working under pressure to keep project under budget. In top 5 for producing top sales in companies district.
- Resourceful Project Manager with 5 years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 5 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
19
years of professional experience
Work History
The Silverbrick Group LlcMiami Beach, FL
Project Manager
10.2018 - Current
Job overview
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Managed 20 calls daily 30-50 emails per day without hesitation.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Modified and directed project plans to meet organizational needs.
- Oversaw high profile projects for by planning, designing, and scheduling phases.
- Fostered relationships with vendors to promote positive working relationships.
- Provided management for internal personnel, contractors and vendors.
- Drove team success through shared vision and recognition of quality performance.
- Identified, reviewed and applied policies and procedures.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Home Depot
Pro account sales
04.2006 - 10.2018
Job overview
- Organized company files, created support system to decrease workload, increased productivity of accounts handled.
- Customized service proposals for clients.
- Delivered high level of service to clients to maintain/extend relationships for future business opportunities.
- Analyzed processes previously used to send products to customers and uncovered more efficient methods that was positively received by all involved parties.
- Achieved 115% of monthly quota and grew sales to $400 K within three months, earning title as one of 5 top representative in my district.
- Communicated regularly with regional managers for daily support and strategic planning for accounts.
- Built strong client relationships, provided high value-adding services, resulting in company market share increase.
- Identified/Qualified customer needs, developed sales strategies, negotiated and closed profitable projects with 95% success rate.
- Maintained extensive knowledge of competitors, their offerings and their presence in assigned territory.
Semac Electrical ContractorsNew Britain, CT
Electrician Apprentice
01.2004 - 01.2006
Job overview
- Ensured proper installations through accurate reading of blueprints.
- Installed, aligned, and balanced new equipment.
- Loaded and unloaded building materials used for construction.
- Provided outstanding customer service.
- Followed company procedures to maintain work environment in neat and orderly condition.
- Used wide variety of hand and power tools including drills, precision measuring instruments and electronic testing devices.
- Unpacked and assembled all new merchandise using variety of power tools.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Created positive relationships with all customers.
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
- Did layout and installation of electrical wiring and fixtures based on job terms and city regulations.
Education
LinkedIn Learning Online
Certificate from MS Project
02.2023
LinkedIn Learning Online
Certificate from Project Management
09.2021
E.C. Goodwin RVTSNew Britain, CT
Electrical Training Certification from Electrician
07.2000
University Overview
- Received Electrical Course Training Certification
- Elected to student council for Student Activity Planning coordinator.
- Graduated in Top 5% of Class
- Professional development completed in Junior and Senior year for college credits
- Majored in Electrical
Skills
- Extremely organized
- Advanced problem solving
- Project planning and development
- Stakeholder relations
- Dependable and reliable
- Strong team player
- Subcontractor oversight
- Multi-site operations
- Flexible
- Inventory control
Accomplishments
- Used Microsoft Excel to develop procurement inventory tracking material spreadsheets.
- Collaborated with team of 20 in the development of Silverbrick Skyhouse.
- Collaborated with team of 30 in the development of Silverbrick Mills.
- Collaborated with team of 30 in the development of Silverbrick Square.
- Conducted VE on all construction plans, worked with subs during the bidding process to collaborate on VE ideas as well.
- Ability to create & forecast time for each phase/step of the project by trade.
- Effectively makes decisions with limited direction.
- Effective contract negotiation
- Ability to see a design, work collaboratively with the team and offer other ideas when appropriate.
- Works collaboratively with others with integrity & honesty.
- Full knowledge of how to read & understand all trades blueprints, can do take-offs as needed. Fully read through all plans & critique materials as well as the processes noted.
- Ability to manage budgets & strong focus on controlling costs especially through the procurement process.
- Work with Microsoft word Excel & MS-Project
- Staff Development:
Trained staff in programs offered, trained new employees in department, also taught reports, controllable, ordering of inventory into store to maintain my dept. efficiently. - Managed 3 projects simultaneously. (114 unit apartment project, retail storefront project & parking garage project). (All delivered on time and under budget)
Customer Service:
Ensured superior customer service by completing project requests on time. - Managed to get All star award 3 consecutive years row for winning top sales, along with many other awards and achievements at Home Depot over all of my years there.
Timeline
Project Manager
The Silverbrick Group Llc
10.2018 - Current
Pro account sales
Home Depot
04.2006 - 10.2018
Electrician Apprentice
Semac Electrical Contractors
01.2004 - 01.2006
LinkedIn Learning
Certificate from MS Project
LinkedIn Learning
Certificate from Project Management
E.C. Goodwin RVTS
Electrical Training Certification from Electrician