Rachel Covington
Elkton,Maryland
Summary
Well rounded and proficient office professional; With strong coaching and interpersonal skills. Interested in the position of a Coordinator or Office Manager to help ensure smooth operations. Bringing over 10 years of Admin-support experience and certifications in QuickBooks and Business Development.
Overview
9
9
years of professional experience
Work History
Office Manager
Maestro Technology Inc
01.2020 - 04.2021
- Dealing with correspondence, complaints, and queries
- Assisting the organization’s HR function by keeping personnel records up to date, arranging interviews
- Oversee and support all administrative duties in the office and ensure that office is operating smoothly
- Manage office supplies inventory and place orders as necessary
- Perform receptionist duties: greet visitors, and answer and direct phone calls
- Receive and sort incoming mail and deliveries, and manage outgoing mail
- Develop office policies and procedures, and ensure they are implemented appropriately
- Updating Business certifications
- Assist with office layout planning and office moves, and with managing and maintaining
- Identify opportunities for process and office management improvements, and design and implement new systems
- Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports
Administrative Assistant
Horizon Blue Cross Blue Shield
09.2016 - 06.2019
- Oversee/Audit 5,000 Terminated Files
- Research Physicians/Providers on the PDMS/PNO (Provider Data Management System)
- Scanning/Emailing documents for different Departments
- Trained in the Horizon New Track Data Management System
Administrative Assistant Clerk, Administrative Assistant
New Jersey, Treasury, Cenlar Federal Savings Bank
06.2015 - 10.2015
- Managed calendars, scheduled meetings, prepared agendas, and resolved scheduling conflicts
- Used applications such as MS Word and Excel for data entry
- Prepared/Processed and scan files to be entered into the computer in a digital database
- Responsible for Purged old files, Audited Records
- Responsible for Quick problem solving under pressure
02.2015 - 04.2015
- Responsible for Answering phone calls and forwarding callers to appropriate staff member
- Prepared Pay-off statement
- Prepared/ sent/faxed escrow statement/spreadsheet/checks
- Responsible for Coping /organize Death assumptions Documents
- Updating customers data info in the Lending Portal
Teller/Clerk
United Checking Cash Store
09.2014 - 12.2014
- Knowledge of all checking cash procedures, products and services
- Examined check for endorsement and verifying other information the legality of the documents
- Responsible for Entering and recording customer's transactions into computer
- Responsible for Cashing checks and paying out money after verifying funds are sufficient
- Responsibility included Balancing currency, coins, and checks in cash drawers and calculation transaction twice daily
Project Coordinator
Habitat for Humanity Restore
06.2013 - 10.2014
- Maintained scheduling and calendar
- Answered phones and responds to customer and donor call
- Completed forms and reports in accordance with company procedure
- Kept financial records and spread sheets updated
- Supervised volunteers
Call Centre Representative
ETS
08.2012 - 11.2012
- Answered and responded to customer’s calls professionally
- Provide excellent customer service
- Completed call logs and reports
Education
Communications, Computer Account Technology
Mercer County Community College, Harris School of Business
Trenton, Hamilton, NJ2018
High School Diploma - undefined
Trenton Central High School
Trenton, NJ2014
undefined
Laeda Woman Business Training Center
Trenton, NJ2008
Skills
- Accounts Payable / Receivable
- Computer Literate
- MS Office Suite
- Basic Bookkeeping
- General Ledger/ Journal Knowledge
- QuickBooks
- Payroll
- Budget and Cost Analysis
- Written& oral Communication
- Negotiation
- Organizational skills
- Problem solving skills
- Budgeting skills
- Multitasking
- Mail Processing
- Scheduling
- Delegation
- Filing
- Business Phone Etiquette
- Data Entry
- Digital Calendars
- Email Management
Timeline
Office Manager
Maestro Technology Inc
01.2020 - 04.2021
Administrative Assistant
Horizon Blue Cross Blue Shield
09.2016 - 06.2019
Administrative Assistant Clerk, Administrative Assistant
New Jersey, Treasury, Cenlar Federal Savings Bank
06.2015 - 10.2015
02.2015 - 04.2015
Teller/Clerk
United Checking Cash Store
09.2014 - 12.2014
Project Coordinator
Habitat for Humanity Restore
06.2013 - 10.2014
Call Centre Representative
ETS
08.2012 - 11.2012
Communications, Computer Account Technology
Mercer County Community College, Harris School of Business
High School Diploma - undefined
Trenton Central High School
undefined
Laeda Woman Business Training Center
Similar Profiles
Loria A. DiazLoria A. Diaz
Shipping Clerk at Maestro Technology SolutionsShipping Clerk at Maestro Technology Solutions
Mohamed FasithMohamed Fasith
BUSINESS ANALYST / SCRUM MASTER at Maestro Technology Services Pvt LtdBUSINESS ANALYST / SCRUM MASTER at Maestro Technology Services Pvt Ltd
Etta MucciEtta Mucci
Eligibility Enrollment and COBRA Specialist at Marpai Health (Maestro Health Until November 2022)Eligibility Enrollment and COBRA Specialist at Marpai Health (Maestro Health Until November 2022)
Thomas CapezioThomas Capezio
Certified Personal Trainer at Cecil County GovernmentCertified Personal Trainer at Cecil County Government
Christopher BlackChristopher Black
Route Driver at Hall's Septic Services/Honey PotsRoute Driver at Hall's Septic Services/Honey Pots