Rachel Cox

• Coordinate and execute all aspects of semimonthly leadership conferences, including venue setup, speaker engagement, and session facilitation.
• Develop and deliver advanced training programs in finance, leadership communication, and strategic management for senior-level leaders.
• Discuss gaps and build plans to better safety and quality.
• Teach and assist in building SOP’s, RRE’s, and Power Point presentations
• Facilitate monthly virtual discussions via Microsoft Teams, guiding leaders through in-depth conversations that strengthen decision-making and interpersonal effectiveness.
• Mentor and coach high-level leaders, providing personalized feedback and actionable development strategies.
• Design and implement communication training modules that enhance collaboration and clarity across teams.
• Evaluate program effectiveness through participant feedback and performance metrics, continuously refining training methods to drive measurable outcomes.
• Collaborate with executive leadership to align development initiatives with organizational goals and culture.
• Foster a positive, engaging learning environment that encourages growth, innovation, and long-term retention.
• Manage conference and training budgets, ensuring cost efficiency while maintaining premium quality standards.
• Streamline training operations and onboarding processes, improving consistency and reducing administrative overhead.

• Coached employees on best practices, providing constructive feedback to support their professional growth.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Led a team through projects start to completion with safety at forefront
• Sold 96% of all estimates written.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Implemented systems and procedures to increase sales.
• Submitted insurance and FEMA claims for customer as well as advocated for customer during disaster relief situations.
• Oversaw compliance with health and safety regulations to ensure a safe working environment for staff and customers.
• Managed day-to-day operations of the small business, overseeing personnel schedules and handling customer inquiries as needed.
• Managed financial aspects of the business, including budgeting, bookkeeping, and tax preparation.
• Enhanced business operations for greater efficiency through streamlining processes and implementing new systems.

• Managed catering operations to ensure seamless event execution and client satisfaction.
• Developed strategic sales initiatives, increasing client acquisition and retention rates.
• Led team training sessions to enhance service quality and operational efficiency.
• Collaborated with clients to customize catering menus that align with their specific needs and preferences.
• Analyzed market trends to adjust pricing strategies and improve competitive positioning.
• Coordinated logistics for events, ensuring timely delivery of services and materials.
• Developed on-site catering to large corporations for events
• Increased sales by 78% over previous five years

• Managed successful initiation of various business entities, including LLCs, C-Corps, S-Corps, and more,
• Ensured optimal legal structures for clients and fostered business growth and development
• Established and managed robust business credit lines, boosting financial stability and facilitating enhanced operational capabilities for numerous clients
• Employed comprehensive strategies for business and personal credit repair, effectively resolving credit issues for clients, and facilitating access to critical funding opportunities
• Effectively assumed responsibility for managing all aspects of new business operations, optimizing efficiency, and driving seamless workflow processes to foster long-term success and sustainability

• Owner/ Operator
• From booking to housekeeping; accounting to customer service
• Maintained five-star rating with repeat guests' return
• Great reputation with AirBnB