Rachel Creegan
Salt Lake City,UT
Summary
Outgoing hospitality management professional with strong networking abilities and in-depth knowledge of procedures. Highly organized, detail-oriented, and driven, with a proven ability to excel under any circumstance. Skilled in building rapport with clients, bringing established visions into reality, and ensuring seamless event execution through effective communication, teamwork, and problem-solving.
Overview
18
18
years of professional experience
Work History
Server
Osteria Amore
Salt Lake City, UT
01.2024 - Current
- Provided authentic culinary experiences with Northern and Southern Italian cuisine, served tableside
- Explained daily specials and menu items and provided recommendations for ideal wine pairings
- Ensured seamless restaurant activities through effective teamwork
- Upheld fine dining standards through impeccable organization
Owner/ Head Baker
RascoCakes
Salt Lake City, Utah
04.2020 - Current
- Small business owner creating custom cakes for the Greater Salt Lake Valley
- Consulting with clients, meeting deadlines, and ensuring satisfaction with the final product
- Decorated cakes meticulously aligning with client requests
Freelance Private Bartender
Your Favorite Bartender
Salt Lake City, UT
01.2018 - Current
- Preparing alcoholic and non-alcoholic beverages for private and corporate events
- Maintained bar area cleanliness by polishing glassware, stocking ice, and cleaning surfaces
- Worked on events for Pride, Westminster University, and Comp Health and more
- Coordinated complete event setup and teardown.
Server/Kitchen Expeditor
Caffe Molise
Salt Lake City, UT
10.2017 - 09.2019
- Organized venues efficiently for various functions
- Anticipated needs and ensured guest satisfaction
- Communicated effectively with kitchen staff regarding customer allergies and dietary needs
- Verified accuracy of orders before they left the kitchen and proper timing
FOH Manager
Meditrina
Salt Lake City, UT
01.2017 - 10.2017
- Managed payroll, inventory, liquor order and cash deposits
- Resolved customer complaints in a professional manner while maintaining brand integrity
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality
- Trained new staff on proper customer service techniques, policies and procedures
FOH Manager
The Copper Onion
Salt Lake City, UT
05.2016 - 12.2016
- Updated computer systems with new pricing
- Managed customer grievances effectively, maintaining company standards
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience
- Ensured proper cleanliness was maintained in all areas of the bar and front of house
Events Manager
At Will Real Estate
Sandy, UT
01.2015 - 02.2016
- Responsible for organizing large events in Sydney, Melbourne, London, Hong Kong, Paris, Vancouver, Montreal and Toronto
- Fostered relationships with venues and negotiated rates to
stay within budget restraints - Guaranteed seamless events for speakers, team members, and attendees through meticulous attention to detail
- Oversaw financial approvals for major travel and venue costs
- Developed and executed detailed event plans, including timelines, budgets, staffing requirements, and logistics
Banquet Coordinator/FOH Manager/Server
The New Yorker
Salt Lake City, UT
06.2006 - 12.2014
- Dealt with customers comments and complaints and resolved issues to their satisfaction
- Worked closely on events for Hogle Zoo, Equality Utah, Human Rights Campaign, Ballet West, Utah Film Commission, Governor's office, Utah Pride Center, Grand America and Attorney General's office
- Coordinated banquet events and activities, including booking venues, scheduling staff, and creating custom menus
Education
Basics License - Esthetics
Steiner Institute of Esthetics
Salt Lake City, UT03.2007
Some College (No Degree) - Business
Fullerton College
Fullerton, CAHigh School Diploma -
Corona High School
Corona, CA07.2002
Skills
- Training and Development Proficiency
- Front-of-House and Back-of-House Expertise
- Management and banquet coordinating
- Specialized Menu Design and Pricing
- Sales expertise
- End-to-End Event Management
- Restaurant Operations Oversight
- Conflict Management Strategies
- Passion for customer satisfaction
- Full service restaurant background
Affiliations
- Passion for cooking, baking, and learning new cuisines
- Travel and family
- Pets and the great outdoors
References
- Fred Moesinger, Caffe Molise, Owner, 801-792-0691
- Brian McOmie, Your Favorite Bartender, Owner, 801-674-0892
- Ali Bond, Sysco, District Sales Manager, 801-696-4746
Timeline
Server
Osteria Amore
01.2024 - Current
Owner/ Head Baker
RascoCakes
04.2020 - Current
Freelance Private Bartender
Your Favorite Bartender
01.2018 - Current
Server/Kitchen Expeditor
Caffe Molise
10.2017 - 09.2019
FOH Manager
Meditrina
01.2017 - 10.2017
FOH Manager
The Copper Onion
05.2016 - 12.2016
Events Manager
At Will Real Estate
01.2015 - 02.2016
Banquet Coordinator/FOH Manager/Server
The New Yorker
06.2006 - 12.2014
Basics License - Esthetics
Steiner Institute of Esthetics
Some College (No Degree) - Business
Fullerton College
High School Diploma -
Corona High School
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