Rachel Crowley
Lehi
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Psych Tech
Ascend Recovery
09.2024 - Current
- Facilitated smooth transitions between shifts through detailed reporting and concise handover communications.
- Assisted with medication administration and counting and pouring medications.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Daycare attendant
Lehi Legacy Center
09.2024 - Current
- Maintained a clean and organized facility, ensuring a safe, hygienic space for all children in attendance.
- Provided emotional support to distressed children by employing empathy and patience during difficult moments.
- Monitored children's activities to verify safety and wellbeing.
Member Service
Costco
04.2019 - 07.2024
- Successfully resolved escalated member disputes, resulting in preserving valuable business relationships and maintaining high levels of member satisfaction.
- Increased overall member satisfaction by consistently exceeding expectations when resolving issues or answering questions.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Hostess
Texas Roadhouse
03.2019 - 06.2019
- Anticipated guest needs for personalized and seamless service
- Communicated with management and service staff to address customer needs
- Offered flexible working hours to cover busy shifts during periods of high demand
Criminal Justice student aide
Western Wyoming Community College
09.2018 - 12.2018
- Created and organized the office setting for the professor
- Supported the professor by maintaining her office materials, assignments, and mail
- Displayed course activities throughout the campus building
Sandwich Artist
Subway
05.2016 - 06.2018
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Communicated with customers to provide menu offering details and assist with decision-making
- Worked with minimum direction and periodic supervision
Education
Associate of Arts - Psychology major
Utah Valley University
01-2026
High School Diploma - undefined
Spanish Fork High School
05.2018
Skills
- Incident reporting
- Problem-solving
- Reliability
- Patience and empathy
- Sanitation and cleanliness
- Certification in CPR and first aid
- Safe food handling
Certification
- Food Handlers Permit
- Adult and pediatrics CPR and First aid certified
Timeline
Psych Tech
Ascend Recovery
09.2024 - Current
Daycare attendant
Lehi Legacy Center
09.2024 - Current
Member Service
Costco
04.2019 - 07.2024
Hostess
Texas Roadhouse
03.2019 - 06.2019
Criminal Justice student aide
Western Wyoming Community College
09.2018 - 12.2018
Sandwich Artist
Subway
05.2016 - 06.2018
High School Diploma - undefined
Spanish Fork High School
Associate of Arts - Psychology major
Utah Valley University
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