Summary
Overview
Work History
Education
Websites
Certification
Publications
References
Conferencepresentationhighlights
Timeline
Generic

Rachel Cubas-Wilkinson

Jupiter,Fl

Summary

Expert in driving outcomes in: Implementation Services, Operations Management, Human Capital and Organizational Development, High-functioning Teams, Remote Teams, and Talent Management / PD Learning and Development leader skilled in Leadership Development, Organizational Culture, New Team Formation, Virtual Teams, Change Management, and Hiring / Selection Profiles using Assessments Education learning leader skilled at launching eLearning / Virtual programs, Content and Curriculum Management, Learning Design, Learning Outcomes Assessment, and Ed Technology Rollout / Adoption Passionate about developing people’s potential: 15+ Years of experience leading, teaching, and consulting across Corporate, Small Business, Non-Profit, and Higher Education operations

Overview

2025
2025
years of professional experience
2020
2020
years of post-secondary education
8
8
Certifications
2
2
Languages

Work History

Vice President, Global Learning Services

The Myers-Briggs Company
Sunnyvale, California
09.2024 - Current
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Identified opportunities to improve business process flows and productivity.
  • Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
  • Lead a global team of Organizational Development professionals, including trainers, consultants, and principals, in designing and delivering high-impact learning and leadership development solutions tailored to client needs and strategic objectives.
  • Drive the design, delivery, and implementation of organizational learning, talent development, and leadership initiatives domestically and internationally, ensuring alignment with business goals and fostering measurable outcomes.
  • Manage a diverse portfolio of learning programs, aligning solutions with varying client budgets and overseeing end-to-end implementation to maximize ROI and organizational impact.
  • Collaborate with senior business leaders and key stakeholders to conduct comprehensive needs assessments, define learning objectives, establish budgets, identify third-party partnerships, optimize existing content, craft program messaging, and recommend KPIs for program success.
  • Evaluate the impact of strategic leadership and learning initiatives, leveraging data-driven insights to continuously refine and adapt programs to meet evolving business and workforce needs.
  • Oversee the successful delivery of practitioner certification programs for the Myers-Briggs Type Indicator (MBTI), FIRO-B, FIRO-Business, CPI260, Strong Interest Inventory, and the TKI Conflict Assessment, ensuring program quality and participant engagement.

Manager of Consulting Services

Pearson
01.2014 - Current
  • Promoted to lead Teaching & Learning Strategy for Pearson North America Consulting Services
  • Grew revenue potential by developing market-driven needs analysis, incubating new strategic services, and designing integrated service models for multiple channels including Higher Education, College and Career Readiness, and Professional & Workforce Education
  • Managed and developed geographically dispersed team of consultants and data scientists
  • Drove new team and capacity positioning at the C-Suite level and with executive decision-makers through white papers, industry expertise, and case studies
  • Created new team capacity in: Program Management, Institutional Outcomes Assessment, Curriculum Mapping, New Learning Models, and Competency Based Education (CBE)
  • Created new avenues for partnering with Sales to support client management throughout the sales cycle and to optimize partnerships to enable strategic consulting services sales
  • Exceeded targeted value realization metrics in 90% or higher of contracts and deliverables

Principal Organizational Development Consultant

The Myers Briggs Company
1 2017 - 09.2024
  • Grew consulting capacity and new high value leads by developing new services aligned to market needs in: Employee Selection, Team Trust, Leadership Development, Managerial Effectiveness, Individual Effectiveness, Communication, Decision-Making, and Team formation / Functioning
  • Increased lead-generations and business development support by developing thought leadership across modalities: case studies, webinars, conferences, blogs, and podcasts for media outlets
  • Grew positioning of offerings by developing new sales collateral aligned with market needs
  • Helped scale company’s ability to position virtual training delivery by training sales division on virtual solutions for L&D, Training, and Team Building and alignment to eLearning best practices
  • Streamlined services sales by creating new avenues for communication and operational handoffs with Sales, Client Management, Consulting, and Operations
  • Shortened time to contract by developing new needs analysis protocols and supporting collateral
  • Drove increased services sales and opportunities by providing subject-matter-expertise in bespoke services, new solutions, services at scale, eLearning, and new packaged solutions
  • Reduced design costs and improved customer satisfaction via development of stronger needs analysis protocol, matching of client needs to consultant capability / background, and follow-up to services delivery and outcomes, beginning with articulation of client goals and key performance indicators (KPIs) for program and client success
  • Increased brand awareness and credibility by serving as SME at industry conferences and events
  • Ensured top client satisfaction ratings for U.S
  • Based business, including Fortune 500 companies, small and large business, education, government, and non-profit organizations

Senior Consultant / Specialist Team Lead

Pearson eCollege
01.2013 - 01.2014
  • Promoted to lead the Assessment and Analytics Core Consulting Team
  • Supported dozens of new clients and product adoptions, working closely across user groups from C-Suite to Faculty, to deploy and grow rollouts of software and services in business intelligence, curriculum mapping, and institutional learning outcomes assessment
  • Built product / team credibility, market alignment, and efficacy in bolstering key goals in education by designing new product collateral, white papers, enhancements, and case studies
  • Scaled the company’s ability to take on larger institutional deals and third-party partnerships by recruiting and developing junior associates into lead consultants
  • Drive new business and customer engagement by creating new and customized service-wrappers
  • Recruited, managed, and mentored a geographically dispersed team of consultants
  • Closed complete portfolio of services with an average 4.8/5.0 excellence/satisfaction rating

Assessment and Analytics Specialist

Pearson eCollege
01.2010 - 01.2013
  • Promoted to Principal for company’s Assessment and Analytics Technology & Services Solutions
  • Nurtured consultative partnerships in the Private, Public, and Professional Sectors, including universities and community colleges
  • Increased product adoption and client retention by deploying new client services
  • Designed executable strategies to leverage data-driven business insights for client KPIs
  • Contextualized solutions for clients to meaningfully integrate new technology to drive key goals in quality online learning, academic analytics, and student learning outcomes assessment
  • Created thought leadership collateral for technology-enhanced learning, assessment, and analytics
  • Closed all client projects with 4.95/5.0 Excellence in Client Satisfaction Rating

Global eLearning Academic Trainer and Consultant

Pearson eCollege
01.2009 - 01.2010
  • Drove implementation services growth as Lead International Strategic Consultant
  • Promoted partnerships in Mexico, Central & South America, Puerto Rico, and the Caribbean
  • Executed on multi-million dollar and multi-year contracts, delivering on time and on budget
  • Designed bespoke consulting solutions and implementation planning services
  • Provided brand awareness and expertise via thought leadership for best practices in eLearning
  • Successfully equipped and grew regional teams to deliver implementation support services in localized delivery models, cost structures, languages, and time zones

Online Program Administrator

Palm Beach Atlantic University
01.2008 - 01.2009
  • Established new pathways for remote student support services from matriculation to graduation (admissions, online advising, at-risk identification, enrollment verification, and student retention)
  • Established goals for accreditation, quality, and online learner support
  • Hired and onboarded new faculty and staff into a geographically dispersed team
  • Managed department budget including grants, special projects, and course development planning
  • Led team of 30+ remote faculty, staff, adjunct/contract faculty, and student workers
  • Created a new faculty compensation model that directly increased program revenue and strengthened faculty compensation based on student enrollment in online courses
  • Deployed technological advancements to enhance online operations, program management, online course quality, student engagement, and learning outcomes assessment

Online Instructor of Management & Leadership

Palm Beach Atlantic University
01.2006 - 01.2009
  • Online Adjunct professor for the Catherine T
  • MacArthur School of Leadership
  • Designed new online courses and digital content for bachelor’s degree program
  • Developed student learning outcomes (SLOs) and curricular alignment and matrices
  • Leveraged teaching & learning technologies to engage students and create instructor presence
  • Grew course and program quality by serving as a Faculty Trainer and Mentor

Education

Doctor of Transformative Leadership -

University of New England

Master of Science - Organizational Leadership and Graduate Teaching Certification in Adult Learning Methods, Curriculum, and Instruction

Palm Beach Atlantic University

Bachelor of Science - Organizational Management, Dual Concentration: Org Behavior and HR

Palm Beach Atlantic University

Associate of Arts - undefined

Palm Beach State College

Certification

Myers-Briggs Type Indicator (MBTI) Step I & II Certified Practitioner, Center for the Application of Psychological Type (CAPT)

Publications

  • Leader Perspectives on Leadership Professional Development: Impact and Implications For Training Efficacy, Doctoral Dissertation, 04/01/19, https://dune.une.edu/theses/211/
  • The Myers-Briggs is Your Pathway to Confidence, Clarity and Communication in Your Relationships, Podcast, 01/01/18, http://bit.ly/MBTI-relationship-podcast
  • Observing the Platinum Rule to Build Stronger Workplace Relationships, Article, 01/01/18, https://www.td.org/insights/observing-the-platinum-rule-to-build-stronger-workplace-relationships
  • Next Gen Leaders, Article, 01/01/18, http://www.hrotoday.com/news/engaged-workforce/next-gen-leaders/
  • Five Principles for Leading Technology Projects, Article, 01/01/16, https://www.linkedin.com/pulse/principles-leading-technology-projects-rachel-cubas-wilkinson
  • Competency-Based Education Framework & Readiness Assessment, Framework, 01/01/14, http://www.pearsoned.com/wp-content/uploads/CBE-Framework-Update-Web.pdf
  • Hallmarks of Effective Assessment, Infographic, 01/01/13, https://www.scribd.com/document/133300815/Five-Hallmarks-of-Effective-Assessment

References

Please see 27 professional recommendations on online portfolio: www.linkedin.com/in/rachelcubas. Additional references available upon request.

Conferencepresentationhighlights

  • 01/01/19, Learn by Doing: Hands-on Experiential Learning for Lasting Behavioral Changes, ATD Conference
  • 01/01/19, The Psychology of Change, San Jose, CA
  • 01/01/18, Virtual Teams and the Role of the Remote Manager, PeopleFWD Conference
  • 01/01/16, Villanova University, Academic Innovations: Curriculum Mapping & Student Competency Evaluation in Professional Programs
  • 01/01/15, Pearson CiTE User Conference, Using Data to Improve Enrollment Melt: A Case Study
  • 01/01/15, Indiana Wesleyan University, Driving Student/Institutional Success using Business Intelligence
  • 01/01/14, Teaching & Learning Forum Sam Houston State University, Designing Effective Assessments
  • 01/01/14, Pearson CiTE User Conference, Designing Effective Assessments in Your Course
  • 01/01/13, Pearson CiTE User Conference, Leveraging New Functionality in Student Learning Assessment and Institutional Outcomes Planning
  • 01/01/13, Blue Mountain Community College, Impacting Student Learning with Outcomes Assessment
  • 01/01/12, Pearson Professional Services Leadership Team Professional Development Workshop, Identifying Individual/Team Strengths and Effective Leadership Approaches using MBTI
  • 01/01/12, Pearson CiTE User Conference, Eliciting Faculty Buy-in in Higher Ed Outcomes Assessment
  • 01/01/12, League for Innovation StemTech Conference, Using Curriculum Mapping to Improve Learning
  • 01/01/12, Humacao Community College, Online Teaching & Learning Trends & Technology
  • 01/01/11, Pearson CiTE User Conference, Powering Technology with Bloom’s Taxonomy
  • 01/01/11, 9th Brazil National Forum on University Education (FUP), The 2020 Student: Implications for Pedagogical and Andragogical Consideration in the Teaching & Learning
  • 01/01/11, 16th ABED International Congress on Distance Education, Featured Presentation: The Changing Role of the Professor in the Online Education Environment
  • 01/01/11, XII International VirtualEduca(Virtual Education) Conference, Featured Presentation: Teaching with Web 2.0 Tools
  • 01/01/11, 2nd Congress ECOESaD VirtualEduca, Panelist: Knowledge Management in Online Education
  • 01/01/11, XVIII International Conference for Distance Education– University of Guadalajara, Moving to Online Education: Preparing Faculty & Creating a Culture of Learning

Timeline

Vice President, Global Learning Services

The Myers-Briggs Company
09.2024 - Current

Manager of Consulting Services

Pearson
01.2014 - Current

Senior Consultant / Specialist Team Lead

Pearson eCollege
01.2013 - 01.2014

Assessment and Analytics Specialist

Pearson eCollege
01.2010 - 01.2013

Global eLearning Academic Trainer and Consultant

Pearson eCollege
01.2009 - 01.2010

Online Program Administrator

Palm Beach Atlantic University
01.2008 - 01.2009

Online Instructor of Management & Leadership

Palm Beach Atlantic University
01.2006 - 01.2009

Master of Science - Organizational Leadership and Graduate Teaching Certification in Adult Learning Methods, Curriculum, and Instruction

Palm Beach Atlantic University

Bachelor of Science - Organizational Management, Dual Concentration: Org Behavior and HR

Palm Beach Atlantic University

Associate of Arts - undefined

Palm Beach State College
Myers-Briggs Type Indicator (MBTI) Step I & II Certified Practitioner, Center for the Application of Psychological Type (CAPT)
Fundamental Interpersonal Relations Orientation (FIRO) Certified Practitioner, The Myers-Briggs Company
CPI 260 Certified Practitioner, The Myers-Briggs Company
Adult Educator: Instructional Methods & Curriculum Design, Palm Beach Atlantic University
Certified Online Course Instructor + Certified Online Course Developer, eCollege
Certified Elluminate Live Web Conferencing Instructor, Palm Beach Atlantic University
Foundations of Dialogue Education: From Principles to Practice Training, Global Learning Partners
English for Speakers of Other Languages (ESOL) Instructor Certification, School District of Palm Beach County

Principal Organizational Development Consultant

The Myers Briggs Company
1 2017 - 09.2024

Doctor of Transformative Leadership -

University of New England

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