Rachel Cummings
West Chester
Summary
Dedicated and compassionate professional with a strong background in medical laboratory technology and a passion for healthcare. Hands-on experience in specimen preparation, laboratory analysis, and patient data management. Eager to transition into the nursing field, with a specific interest in labor and delivery. Motivated by a lifelong commitment to helping others and a desire to make a positive impact on patient care.
Overview
11
11
years of professional experience
Work History
Medical Laboratory Technologist I
Cincinnati Children’s Hospital
07.2022 - Current
- Prepare and process specimens for various types of analysis, ensuring proper handling and accuracy
- Record and maintain test results and other important data in the laboratory system
- Operate and maintain complex laboratory instruments, ensuring consistent and accurate results
- Prepare reagents, solutions, and media for laboratory tests, adhering to protocols and safety standards
Data Entry Clerk
CenterWell Pharmacy
03.2021 - 07.2022
- Verified patient information and transferred prescriptions from other pharmacies to maintain accurate patient records
- Managed patient prescription data using Excel, ensuring timely and correct processing of orders
- Communicated with patients and healthcare providers to ensure smooth prescription transitions and resolve any issues
- Maintained confidentiality and compliance with HIPAA regulations while handling sensitive patient data
Dispute Resolution Specialist
Fifth Third Bank
03.2019 - 01.2021
- Prepared comprehensive reports outlining case details, resolution strategies, and final agreements for internal review and client records.
- Provided extensive support for clients throughout the dispute resolution process, offering guidance on best practices and potential solutions.
- Achieved successful dispute resolutions through active listening and empathetic communication skills.
Assistant Manager
Things Remembered
10.2013 - 01.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
BS - Biology
Florida A&M University
Tallahassee, FL12.2018
Skills
- Laboratory Analysis & Testing
- Data Entry & Medical Records
- Attention to Detail & Accuracy
- Time Management
- Problem-Solving
- Critical Thinking
- Specimen collection
- Quality control management
- Hematology analysis
- Laboratory equipment maintenance
- Result reporting
- Training and mentoring
Timeline
Medical Laboratory Technologist I
Cincinnati Children’s Hospital
07.2022 - Current
Data Entry Clerk
CenterWell Pharmacy
03.2021 - 07.2022
Dispute Resolution Specialist
Fifth Third Bank
03.2019 - 01.2021
Assistant Manager
Things Remembered
10.2013 - 01.2018
BS - Biology
Florida A&M University
Similar Profiles
Tracy SalemmeTracy Salemme
Coordinator – Program Manager at Children’s for Children Early Education and Care, Cincinnati Children’s Hospital Medical CenterCoordinator – Program Manager at Children’s for Children Early Education and Care, Cincinnati Children’s Hospital Medical Center
Cassandra ArcherCassandra Archer
Assistant Vice President of Operations at Cincinnati Children’s Hospital Medical CenterAssistant Vice President of Operations at Cincinnati Children’s Hospital Medical Center
Tana NicholsTana Nichols
Patient Care Assistant/Health Unit Coordinator at Cincinnati Children’s HospitalPatient Care Assistant/Health Unit Coordinator at Cincinnati Children’s Hospital
Daniel J. RyanDaniel J. Ryan
Registered Nurse at Cincinnati Children’s Hospital Medical CenterRegistered Nurse at Cincinnati Children’s Hospital Medical Center
Jack O’NeillJack O’Neill
D1 Lacrosse Player at Monmouth UniversityD1 Lacrosse Player at Monmouth University