Rachel Dalesio

• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
• Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
• Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Practiced established infection control methods to reduce risks to patients, families, and medical staff.
• Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
• Verified cleanliness and organization of storage areas and carts.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Removed waste paper and other trash from premises to designated area.
• Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
• Cleaned elevators, glass, and planters in public areas.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Operated electronic backpack vacuums and floor sweepers.
• Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
• Documented and reported necessary facility and building repairs observed.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Cleaned walls and ceilings with special reach tools following regular schedule.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Vacuumed and shampooed carpets, upholstery and other fabrics.
• Maintained floor cleaning and waxing equipment.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Supervised supplies in inventory and submitted reorder requests.
• Used organic-based chemicals to disinfect floors, counters and furniture.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Promoted building security by locking doors and checking electrical appliances for safety hazards.
• Operated buffers and burnishers to clean and polish floors.
• Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
• Used hand trucks or manually lifted supplies, equipment and heavy furniture.
• Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Also worked stocking shelves
• worked in the deli department also cooking/frying slicing lunch meat, making sandwiches,salads,dinners
• in a day i could start on cashiering and end up in deli or stocking shelves! Never knew where i was going to end up but i changed hats all the time for them and i also helped tgem get the entire store cleaned for inspections! And if it was slow i would find something to do mostly clean
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Tallied cash drawer at beginning and end of each work shift.
• Upsold additional products and services to customers, increasing revenue.
• Trained and mentored new sales representatives.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Managed customer accounts to secure customer satisfaction and repeat business.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
• Developed and implemented sales strategies to increase profits.
• Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Used customer insights to develop innovative sales strategies to increase sales.
• Generated new leads through networking and attending industry events.
• Negotiated contracts with clients and developed relationships with key personnel.
• Developed and delivered engaging sales presentations to convey product benefits.
• Developed and implemented marketing plans to increase brand awareness and drive sales.
• Collaborated with cross-functional teams to identify and address customer needs.
• Utilized CRM software to manage customer accounts and track performance metrics.
• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Learned duties for various positions and provided backup at key times.
• Used POS system to enter orders, process payments and issue receipts.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Checked personal identifications during alcohol and tobacco sales.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Set up new sales displays each week with fresh merchandise.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Monitored self-checkout systems and provided help in resolving complex problems.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
• Identified and resolved discrepancies and errors in customer accounts.
• Lifted up to Number pounds at once and used forklift to move heavier loads.

• Cleaned and organized condiment and beverage stations to maintain tidiness.
• Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
• Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
• Accurately handled cash register transactions while providing excellent customer service.
• Resolved customer complaints independently or with aid of supervisor.
• Operated and sanitized kitchen and food preparation equipment.
• Greeted over Number customers per day and communicated effectively to obtain accurate orders.
• Provided customers with information on specials and discount deals.
• Assisted counter staff in packing ready orders and distributing to customers.
• Completed order entries and verified correctness with customers to reduce post-order errors.
• Made change and issued receipts or tickets to customers for each transaction.
• Properly maintained and operated cash register and POS system to swiftly process payments.
• Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
• Provided beverage cups and condiments to increase customer convenience
• Utilised proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
• Engaged customers to help create superior food and beverage experience.
• Utilized product knowledge of foods and beverages to make suggestions to customers.
• Provided correct change to customers while following cash handling policies and procedures.
• Inventoried par stock levels in coolers and racks.
• Replaced CO2 tanks and soda syrups when depleted.
• Learned duties for various positions and provided backup at key times.
• Performed cash, card and check transactions to complete customer purchases.
• Worked with floor team and managers to meet wide range of customer needs.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Processed refunds and exchanges in accordance with company policy.
• Monitored self-checkout systems and provided help in resolving complex problems.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Set up new sales displays each week with fresh merchandise.
• Identified and resolved discrepancies and errors in customer accounts.
• Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
• Checked personal identifications during alcohol and tobacco sales.
• Lifted up to Number pounds at once and used forklift to move heavier loads.

• Trained and mentored all new personnel to maximize quality of service and performance.
• Communicated repair needs to maintenance staff.
• Conducted regular room inspections to verify compliance with housekeeping standards.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.

ordered all supplies organized all house keepers schedules and set up daily activities

also the building I worked for had 112 apartments (high end condos) my main job was common areas of entire building and we were on beach so any storms we had to clean up after then after all my reg hour work was done i helped all the residents organize all there parties for them! A lot of them wanted me to clean the insides of there condos but i would have never been able to leave i would have been so busy but i did take on a lot of window jobs (with salt water hitting constantly) it was good money and didn’t have to be inside there condos (except for just inside windows)

• Increased employee performance through effective supervision and training.
• Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
• Completed schedules, shift reports, and other business documentation.
• Placed orders for housekeeping supplies and guest toiletries.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Worked with front desk to respond promptly to all guest requests.
• Managed laundry sorting, washing, drying, and ironing.
• Evaluated employee performance and developed improvement plans.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Adhered to safety protocols by enforcing proper equipment usage.
• Trained and mentored new staff on cleaning and safety protocols.
• Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
• Implemented daily, weekly and monthly cleaning routines for staff to follow.
• Scheduled and prioritized tasks to staff, overseeing work completion.
• Addressed customer feedback and complaints to maximize satisfaction.
• Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
• Established and enforced safety protocols and guidelines for staff.
• Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
• Monitored staff performance and provided feedback to drive productivity.
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
• Developed and maintained comprehensive inventory system to track equipment and supplies.
• Evaluated employee performance and recommended promotions, transfers and dismissals.
• Maintained required records of work hours, budgets and payrolls.
• Coordinated with outside vendors to provide supplies and equipment for staff.
• Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
• Conducted regular audits of public spaces and staff work areas to maximize quality control.
• Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
• Developed and implemented staff recognition programs to motivate and reward employees.
• Completed financial tasks by estimating costs and preparing and managing budgets.