Rachel Darling
Fort Worth
Summary
Friendly and enthusiastic customer service associate with experience and great skills. Able to learn new tasks quickly. Proficient in growing key customer relationships. Always represent establishment with a professional demeanor. Has a strong work ethic.
Experienced with managing outreach programs and building community partnerships. Utilizes strong communication skills to engage diverse groups and foster collaboration. Track record of enhancing community support and driving successful outreach initiatives.
Results-driven professional with comprehensive experience in community outreach and partnership development. Known for strengthening community relationships through strategic initiatives and effective communication. Highly collaborative and adaptable, excelling in dynamic environments to achieve impactful results.
Overview
12
12
years of professional experience
Work History
Outreach Coordinator
Benefits Consulting
02.2023 - Current
- Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
- Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
- Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization''s mission.
- Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
Help Desk support
Virtual Foreign Language Center
04.2020 - 01.2023
- Assist students and teachers with technical issues
- Home based job
- Tech support
Customer service representative
Narrate
01.2019 - 12.2019
- Home based job
- Inbound and outbound calls and emails
- Microsoft word and Microsoft excel
Sales Associate
Marshalls & HomeGoods
11.2016 - 01.2019
- Worked on cash register
- Organized and put new merchandise on sales floor
- Stayed current with fashion trends
- Worked with a merchandising team
Game Advisor
Gamestop
06.2013 - 10.2016
- Game advisor in video game store.
- Worked at cash register
- Put out new games and accessories on the sales floor
- Help customers and stay current on games and other merchandise
Education
High School Diploma -
Crowley High School
Crowley, TX05.2013
Associate of Arts -
Tarrant County College
Fort Worth, TX05-2026
Skills
- Computers and Electronics
- Service Orientation
- Social Perceptiveness
- Design
- Fine Arts
- Communications and social media
- Customer and Personal Service
- Active Listening
- Detail Oriented
- Team Player
- Goal Oriented
- Problem Solver
- Enthusiastic
- Outreach initiatives
- Nonprofit experience
- Community education
- Event coordination
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Outreach Coordinator
Benefits Consulting
02.2023 - Current
Help Desk support
Virtual Foreign Language Center
04.2020 - 01.2023
Customer service representative
Narrate
01.2019 - 12.2019
Sales Associate
Marshalls & HomeGoods
11.2016 - 01.2019
Game Advisor
Gamestop
06.2013 - 10.2016
High School Diploma -
Crowley High School
Associate of Arts -
Tarrant County College
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