Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Daugherty

Georgetown,KY

Summary

With a proven track record at CenterWell Home Health, I excel in diabetes management and fostering multidisciplinary team collaboration. My expertise in enhancing patient outcomes and reducing hospital readmissions by implementing innovative care plans has significantly increased patient satisfaction. Skilled in CPR/AED, I also prioritize professional development, leading to high-performing teams and improved efficiency.

Overview

14
14
years of professional experience

Work History

Home Health Clinical Manager

CenterWell Home Health
04.2022 - Current
  • Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual needs.
  • Promoted a culture of safety within the organization by enforcing compliance with established protocols and procedures.
  • Addressed patient concerns promptly, resolving issues efficiently while maintaining high levels of customer satisfaction.
  • Provided ongoing staff education and training on relevant clinical topics, promoting professional growth and competence.
  • Served as a liaison between the clinical team, management, and other departments to facilitate seamless coordination of services.
  • Mentored new clinicians during their onboarding process, offering guidance on best practices in home health management.
  • Evaluated staff performance through regular assessments, providing constructive feedback for continuous improvement opportunities.
  • Enhanced interdisciplinary communication by initiating weekly team meetings, fostering collaboration among healthcare professionals.
  • Managed a diverse caseload of patients, effectively prioritizing tasks to ensure timely completion of all required duties.
  • Streamlined documentation processes for improved efficiency and reduced errors, ensuring accurate patient records.
  • Reduced hospital readmissions by closely monitoring patients'' progress and adjusting care plans accordingly.
  • Implemented quality improvement initiatives to optimize patient care delivery, resulting in increased patient satisfaction ratings.

Patient Care Manager

Caretenders Home Health
06.2020 - 04.2022
  • Maintained accurate documentation of patient interactions, treatments administered, and progress notes in electronic medical records systems.
  • Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
  • Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
  • Oversaw day-to-day operations of the department, ensuring seamless coordination between all members of the care team.
  • Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.
  • Addressed family concerns promptly by collaborating closely with support services such as social workers or financial counselors.

Director

Caretenders Home Health
06.2019 - 01.2020
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Improved team morale and productivity by implementing comprehensive professional development program.

Patient Care Manager

Caretenders Home Health
07.2016 - 06.2019
  • Maintained accurate documentation of patient interactions, treatments administered, and progress notes in electronic medical records systems.
  • Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
  • Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
  • Oversaw day-to-day operations of the department, ensuring seamless coordination between all members of the care team.
  • Worked with providers to define quality metrics and outcome reporting process.
  • Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.
  • Evaluated staff performance regularly, providing constructive feedback and opportunities for professional growth.

Field RN Nurse

Nurses Registry And Home Health
01.2012 - 06.2016

Managing patients in 7 counties, Bourbon, Nicholas, Harrison and Scott counties.

RN Floor Nurse

St Joseph Hospital
10.2010 - 01.2012
  • Utilized Software to document nursing assessments, treatments, medications and discharge instructions.
  • Provided effective patient education, ensuring understanding of medical conditions and treatment protocols for better selfmanagement.
  • Promoted a safe environment by consistently adhering to infection control policies and procedures.
  • Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
  • Communicated effectively with patients and family members to convey important instructions and discuss treatments.
  • Ensured accuracy in patient records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
  • Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.

Education

Associate Degree In Nursing - Nursing Administration

Bluegrass Community And Technical College
Lexington, KY
05.2010

Bachelor Of Business Administration And Management - Business Administration And Management

Morehead State University
Morehead, KY
08.1997

Skills

  • Diabetes management
  • Orthopedic care
  • Home health experience
  • Case management experience
  • Multitasking
  • Multitasking Abilities
  • Certified in CPR/AED
  • Patient education and counseling
  • Training and mentoring
  • Team building
  • Multidisciplinary team collaboration

Timeline

Home Health Clinical Manager

CenterWell Home Health
04.2022 - Current

Patient Care Manager

Caretenders Home Health
06.2020 - 04.2022

Director

Caretenders Home Health
06.2019 - 01.2020

Patient Care Manager

Caretenders Home Health
07.2016 - 06.2019

Field RN Nurse

Nurses Registry And Home Health
01.2012 - 06.2016

RN Floor Nurse

St Joseph Hospital
10.2010 - 01.2012

Associate Degree In Nursing - Nursing Administration

Bluegrass Community And Technical College

Bachelor Of Business Administration And Management - Business Administration And Management

Morehead State University
Rachel Daugherty