Rachel Dazo
West Sacramento,CA
Summary
Proven Certified Pharmacy Technician with a track record of enhancing workflow optimization and customer satisfaction at Raley's Pharmacy. Leveraged problem-solving skills and attention to detail to streamline operations and improve service delivery. Excelled in team collaboration, contributing to a significant increase in efficiency.
Overview
24
24
years of professional experience
Work History
Certified Pharmacy Technician
Raley's Pharmacy
West Sacramento
08.2014 - Current
- Compiled customer demographic, allergy and medical history background.
- Answered telephones to respond to questions or requests.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Performed administrative duties such as filing, data entry, answering phones.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Certified Pharmacy Technician
Bel Air Pharmacy
Sacramento, CA
07.2013 - 08.2014
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Performed administrative duties such as filing, data entry, answering phones.
- Compiled customer demographic, allergy and medical history background.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Certified Pharmacy Technician
Raley's Pharmacy
Woodland, CA
10.2000 - 02.2013
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Established and updated patient profiles, medications and insurance details.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Maintained clean and organized pharmacy shelving and work areas.
- Managed medication inventory, including ordering and restocking medications as necessary.
Education
High School Diploma -
Cache Creek High School
Yolo, CA06-1999
Some College (No Degree) - Nursing
Yuba College
Marysville, CASkills
- Problem-solving skills
- Billing and coding
- Attention to detail
- Workflow optimization
- Customer service
- Time management
- Team collaboration
References
References available upon request.
Timeline
Certified Pharmacy Technician
Raley's Pharmacy
08.2014 - Current
Certified Pharmacy Technician
Bel Air Pharmacy
07.2013 - 08.2014
Certified Pharmacy Technician
Raley's Pharmacy
10.2000 - 02.2013
High School Diploma -
Cache Creek High School
Some College (No Degree) - Nursing
Yuba College
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