Rachel Dean
Roebuck,SC
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
25
25
years of professional experience
Work History
Registered Nurse Case Manager, Hospice
Spartanburg Regional Hospice
Spartanburg, SC
02.2014 - 02.2025
- Responsible for continuous review of all aspects of every patient on his/her caseload to include: appropriate utilization of services; management of symptoms and pain control; review of documentation in the medical record; maintenance of interdisciplinary communication.
- Completed comprehensive assessment of patient and family to determine home care needs.
- Provided a complete physical assessment and history of current and previous illness(es) and medication reconciliation. Initiates the plan of care, makes necessary revisions as patient status, and needs change.
- Regularly re-evaluated patient nursing needs. Develops a care plan, which establishes goals based on nursing diagnosis and incorporates therapeutic and preventive nursing actions. Includes the patient and the family in the planning process.
- Provided health care instructions to the patient as appropriate per assessment and plan.
- Taught the patient and family/ caregiver care techniques as appropriate, provides medication, diet and other instructions as ordered by the physician.
- Communicated with the physician regarding the patient’s needs and reports changes in the patient’s condition; communicates regularly with the interdisciplinary team to coordinate the plan of care; and communicates on a regular basis with manager.
- Provided supervision of home health aides per regulatory requirements.
- Accountable for financial resources and eligibility under various third party payer sources, Medicare and Medicaid. Knowledge of state, federal, and local regulations for the delivery of home health services.
Registered Nurse, Endoscopy
Spartanburg Regional Medical Center
Spartanburg, SC
05.2016 - 11.2017
- Assisted physicians in performing complex endoscopic procedures, ensuring patient safety and comfort throughout.
- Applied advanced nursing skills to handle emergency situations during endoscopic procedures calmly and effectively.
- Educated patients on post-procedure care, increasing adherence to discharge instructions and promoting overall wellbeing.
- Managed sedation administration for optimal pain relief during clinical sessions while monitoring vital signs closely.
- Reduced procedure times by efficiently preparing patients, rooms, and equipment for endoscopic examinations.
- Collaborated with multidisciplinary teams to optimize patient outcomes before, during, and after endoscopic procedures.
- Established strong rapport with patients undergoing invasive procedures, alleviating anxiety levels before commencing treatments.
- Ensured accurate documentation of endoscopy findings for timely diagnosis and treatment plans.
- Enhanced patient satisfaction by providing compassionate and individualized care during endoscopy procedures.
- Streamlined workflow by effectively managing supplies inventory and maintaining organized storage areas.
- Conducted comprehensive pre-procedure assessments encompassing detailed history taking and physical examinations to identify potential contraindications.
- Meticulously maintained endoscopic equipment in line with manufacturer recommendations, ensuring optimal performance during procedures.
- Improved patient flow through efficient scheduling coordination with physicians'' offices, resulting in reduced wait times for appointments.
- Maintained a sterile environment, adhering to infection control guidelines and reducing the risk of crosscontamination.
- Demonstrated commitment to professional development by attending industry conferences and workshops related to endoscopy nursing practices.
- Participated in ongoing cross-training initiatives to expand skill sets and provide support across various functions within the nursing team including motility studies and ERCP procedures.
Registered Nurse
Mary Black Hospital
Spartanburg, SC
07.2010 - 08.2014
- Worked with patients on Pediatric, Med-Surg, Ortho-Neuro, New Baby Nursery, Special Needs Nursery units
- Collaborates with patients, families, and other members of the health care team to determine patient priorities and treatments
- Initiates and facilitates interdisciplinary collaboration to enhance outcome
- Seeks necessary assistance in completing nursing interventions to assure positive patient outcomes
- Participates in hourly rounding and bedside shift report
- Responsible for demonstrating competency for all new equipment and procedures.
- Provides clinical guidance to students and ancillary staff
- Successfully completes hospital and unit-based orientation programs
- Formulates a plan for professional growth
- Ensures compliance with all clinical expectations regarding regulatory requirements
- Identifies appropriate standards of care, and/or collaborative clinical pathways to guide the plan of care
- Complies with established policies and procedures
- Identifies the need to develop or revise policies and procedures pertaining to specialized patient populations and/or unit and hospital-based practices
- Serves on unit-based committees
- Prioritizes nursing interventions for an assigned group of patients
- Assesses assigned patients’ medical history, admitting diagnosis and physician’s orders, obtaining nursing history, performing physical assessment, evaluating diagnostic data, and interviewing patient and family to determine patient needs
- Demonstrates knowledge of professional nursing practice and theory.
- Assures continuity of care through effective decision-making resulting in quality patient care
- Documents all aspects of patient care by following established charting procedure to show the patient’s progress or any change in the patient’s condition.
- Other Duties as assigned
Staff Development Coordinator
White Oak Manor
Spartanburg, SC
12.2013 - 02.2014
- Performed reviews of employee work performance to check for areas in need of additional training.
- Developed and delivered new hire training programs and continuous professional development.
- Monitored employee performance to look for areas in need of improvement.
- Helped develop successful recruitment and hiring plans.
Materials Coordinator
Lear Corporation
Duncan, SC
01.2000 - 08.2008
- Worked with project managers to determine schedule and volume requirements in order to effectively coordinate deliveries and maintain supply levels.
- Managed receiving operations and proper storage of incoming materials.
- Completed daily cycle counts and full inventory audits.
- Trained, motivated, and instructed team of 3 employees staging and preparing items for deliveries.
- Responsible for NAFTA reporting on all imported and exported goods.
Education
Bachelor Of Nursing - Nursing
University of Louisiana
Lafayette, LA2017
Associate Degree In Nursing - Nursing
Spartanburg Community College
Spartanburg, SC05.2010
Skills
Microsoft Office
McKesson EMR
EPIC EMR (Hyperspace and Remote Client)
Accomplishments
Employee of the Month while working at Mary Black Hospital
Daisy Nurse Award Recipient 2020
Named "Critical Thinker" for nursing superlatives during 2024 Nurse's Week
Timeline
Registered Nurse, Endoscopy
Spartanburg Regional Medical Center
05.2016 - 11.2017
Registered Nurse Case Manager, Hospice
Spartanburg Regional Hospice
02.2014 - 02.2025
Staff Development Coordinator
White Oak Manor
12.2013 - 02.2014
Registered Nurse
Mary Black Hospital
07.2010 - 08.2014
Materials Coordinator
Lear Corporation
01.2000 - 08.2008
Bachelor Of Nursing - Nursing
University of Louisiana
Associate Degree In Nursing - Nursing
Spartanburg Community College