Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Deaton

Hazard,KY

Summary

Psychology student graduating December 2025 with hands-on experience in office support, client assistance, and volunteer work in human services. Skilled in documentation, record-keeping, and maintaining organized files. Experienced in assisting with patient needs, providing direct support, and building positive relationships with diverse individuals. Proficient in Microsoft Office and comfortable learning new software applications. Strong written and oral communication skills with the ability to collaborate effectively with staff and community members. Excited to apply education, compassion, and organizational skills in a professional environment.

Overview

3
3
years of professional experience

Work History

Volunteer

Bluegrass Care Navigators
06.2024 - Current
  • Organized and maintained paperwork to support accurate office and patient records.
  • Assisted staff with office tasks and patient documentation by recording needs and services requested.
  • Maintained confidential records in compliance with HIPAA and agency standards.
  • Regularly visited patients, providing companionship while serving cookies and snacks, contributing to their emotional well-being.
  • Collaborated with interdisciplinary staff to ensure patient needs were communicated and addressed in a timely manner.
  • Participated in community outreach events, raising awareness of the resources available presented by Hospice.

Merchandiser

National Garden Service
08.2023 - 05.2024
  • Organized and maintained inventory across multiple locations, ensuring accuracy and consistency in reporting.
  • Collaborated with management to meet daily/weekly sales goals.
  • Demonstrated time management by independently completing route assignments within deadlines.
  • Applied strong attention to detail to ensure product placement and compliance with company standards.

Receptionist

Touche Hair Salon
07.2022 - 08.2023
  • Managed high-volume client interactions daily, providing clear and professional communication both in person and over the phone.
  • Maintained accurate scheduling, intake documentation, and confidential records.
  • Supported office operations using [software/phones/filing systems], ensuring timely reporting and compliance with organizational policies.
  • Built rapport with diverse clients, reinforcing a welcoming and supportive environment.

Education

General Psychology

Eastern Kentucky University
Richmond, KY
12-2025

Skills

  • Record-Keeping & Data-Entry
  • Knowledge of Computers & Software Applications (EMR, Microsoft Office, Data Systems)
  • Effective Written & Oral Communication Skills
  • Relationship-building & Interdisciplinary Collaboration
  • Leadership
  • Compassion
  • Coordination
  • Conflict resolution
  • Scheduling systems & workflow coordination

Timeline

Volunteer

Bluegrass Care Navigators
06.2024 - Current

Merchandiser

National Garden Service
08.2023 - 05.2024

Receptionist

Touche Hair Salon
07.2022 - 08.2023

General Psychology

Eastern Kentucky University