Summary
Overview
Work History
Education
Skills
Timeline
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Rachel Delaney

Summary

Empathetic and Skilled Care Provider assisting elderly or persons with disabilities with daily living activities within care facility. Keep house by making beds, doing laundry, washing dishes, distributing medication and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.

A Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

6
6
years of professional experience

Work History

Caregiver

The Delaney Home
07.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Completed regular check-ins and progress report for each client.

Restaurant Consultant

Touch Of Ukraine
04.2023 - Current
  • Observed restaurant operations, watched staff interactions and ate different foods from established menu.
  • Optimized menu with fresh offerings and seasonal fare.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Motivated staff to perform at peak efficiency and quality.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Kitchen Manger/Catering Manager/Server/Bartender

Funks Pub
10.2019 - 01.2023
  • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Worked with chefs to plan menus according to client needs and budgets.
  • Handled catering scheduling, ordered food and planned events.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.

Chef De Cuisine

Liliana's Restaurant
11.2017 - 11.2020
  • Scheduled and supervised all kitchen employees such as dishwashers and line cooks.
  • Created menus and designed corresponding recipes for Liliana's.
  • Maintained well-organized mise en place to keep work consistent.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Trained kitchen staff to perform various preparation tasks under pressure.

Education

Associate of Arts - Culinary Art

Madison College
1701 Wright St, Madison, WI 53704
05.2019

Skills

  • Behavior Redirection
  • Time Management
  • Direct Patient Care
  • Meal Planning and Preparation
  • Concept Development
  • Safe Work Practices
  • Food Safety
  • Training Development
  • Customer Service
  • Guest Relations

Timeline

Caregiver

The Delaney Home
07.2023 - Current

Restaurant Consultant

Touch Of Ukraine
04.2023 - Current

Kitchen Manger/Catering Manager/Server/Bartender

Funks Pub
10.2019 - 01.2023

Chef De Cuisine

Liliana's Restaurant
11.2017 - 11.2020

Associate of Arts - Culinary Art

Madison College

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Rachel Delaney