Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Dickerson

East Wenatchee,WA

Summary

Resourceful and hardworking individual with experience in customer-facing roles and behind-the-scenes operations, including retail, bakery assistance, and full-time family management. Known for being dependable, quick to learn, and great under pressure. After several years focused on raising a family, I'm excited to return to the workforce and bring strong people skills, attention to detail, and a get-it-done attitude to a new opportunity.

Overview

13
13
years of professional experience

Work History

Household Manager/Family Caregiver

Self-employeed
03.2021 - Current
  • Oversaw day-to-day operations of busy household, including budgeting, scheduling, and conflict resolution.
  • Managed all family related healthcare, education, transportation, and extracurricular activities.
  • Developed and maintained routines supporting child development and emotional wellbeing.
  • Handled all purchasing, meal planning, and time-sensitive decision-making in a fast-paced environment.
  • Served as primary liaison with schools, doctors, service providers, and community organizations.
  • Performed cleaning and organization duties.

Customer Service Sales Representative/Cashier

Walmart
08.2017 - 03.2021
  • Provided fast, friendly, and accurate customer service in a high-volume retail environment.
  • Operated cash registers, handled returns, and processed payments
  • Assisted customers with locating items, product knowledge, and problem resolution to improve shopping experience.
  • Stocked shelves, maintained floor displays, and ensured store cleanliness and safety standards.
  • Balanced registers and managed cash accurately at shift close.
  • Resolved customer complaints, ensuring customer satisfaction and loyalty.

Bakery Assistant

Glaze Bakery
10.2016 - 04.2017
  • Assisted bakers with mixing, baking, and decorating items such as bread and pastries, fried and frosted donuts as well as cakes.
  • Prepared all dough, bread mixes , accurately measured, while paying attention to detail ensuring accuracy and consistency.
  • Monitored oven times and temperatures to ensure consistent product quality and avoid waste.
  • Maintained a clean, organized work area and followed sanitation procedures throughout the shift.
  • Stocked bakery displays and ensured products were attractively arranged and available for customers.
  • Washed dishes and sanitized prep area at end of each shift.
  • Operated commercial kitchen equipment and tools.

Assistant Landscaper/General Laborer

Trim Your Bush
01.2014 - 10.2016

( 2 seasons temporary position)

  • Maintained both private and commercial landscaping for homes, parks, and industrial areas.
  • Supported team members in the completion of large-scale projects, meeting deadlines without compromising quality.
  • Increased overall project efficiency by maintaining clean and organized work sites.
  • Performed planting, watering, mulching, and edging of lawns as well as water features such as ponds and fountains
  • Performed routine upkeep of landscaping tools for increased longevity through proper maintenance and storage practices.

Customer Service Associate Cashier

Salvation Army
01.2013 - 03.2014
  • Accepted incoming donations and provided customers with services based on needs
  • Priced items and restocked merchandise for sales floor.
  • Setting displays
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.

Personal Care Assistant

Self-employeed
02.2013 - 02.2014
  • Meal preparation and housekeeping maintaining cleanliness of home
  • Setting medical appointments provided transportation as needed
  • Financial responsibility and monthly budgeting

Data Entry Intern

2nd Harvest Food Bank Distribution Center
05.2012 - 01.2013

( 6 month temporary position)

  • Recorded incoming donations and prepared detailed inventory lists for warehouse
  • Created distribution lists and prepared routes for delivery drivers
  • Developed purchase orders for community outreach programs for effective ordering
  • Establishing new relationships for potential program directors helping to establish food bank pick up for needy or low income families within area
  • Answered phones and emails, responding to complaints or suggestions as well as keeping everyone aware of any food recalls.
  • Assisted warehouse workers and delivery drivers of route distribution changes and prepare distribution lists accordingly

Education

Associate of Science - Credits Toward AS- Still Pursuing

Spokane Falls Community College
Spokane, WA

High School Diploma -

Selah High School
Selah, WA
06-2001

Skills

  • Problem-solving
  • Time management
  • Adaptable
  • Quick study
  • Able to work as a team or individually
  • Housekeeping

Timeline

Household Manager/Family Caregiver

Self-employeed
03.2021 - Current

Customer Service Sales Representative/Cashier

Walmart
08.2017 - 03.2021

Bakery Assistant

Glaze Bakery
10.2016 - 04.2017

Assistant Landscaper/General Laborer

Trim Your Bush
01.2014 - 10.2016

Personal Care Assistant

Self-employeed
02.2013 - 02.2014

Customer Service Associate Cashier

Salvation Army
01.2013 - 03.2014

Data Entry Intern

2nd Harvest Food Bank Distribution Center
05.2012 - 01.2013

Associate of Science - Credits Toward AS- Still Pursuing

Spokane Falls Community College

High School Diploma -

Selah High School
Rachel Dickerson